Richard Remonde - Own a business - Own Business

Summary

Dynamic micro business owner with a proven track record in customer service and teamwork. Successfully adapted to fast-paced environments, demonstrating strong problem-solving and time management skills. Cultivated effective relationships and maintained a positive attitude, ensuring high levels of client satisfaction and collaboration. Dependable and flexible, consistently meeting tight deadlines.

Overview

12

years of professional experience

1

Certification

Work History

Micro Business /Mystery Shopper

Own Business

Simata Molave Zambonaga Del Sur (Remote)

10.2013 - Current

Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Worked well in a team setting, providing support and guidance.
Demonstrated respect, friendliness and willingness to help wherever needed.
Strengthened communication skills through regular interactions with others.
Developed and maintained courteous and effective working relationships.
Proved successful working within tight deadlines and a fast-paced environment.
Developed comprehensive feedback reports highlighting strengths and weaknesses in customer interactions.
Collaborated with management teams to implement strategic changes based on evaluation results.
Enhanced client satisfaction by delivering actionable insights derived from mystery shopping assessments.
Established relationships with clients to better understand their needs and align evaluations with business goals.
Facilitated better understanding of customer preferences through evaluating product offerings, displays, signage, and overall presentation within stores.
Verified pricing accuracy and inventory management practices to ensure accurate representation of products available to customers.
Evaluated employee performance through discreet interactions, assessing their knowledge, professionalism, and problem-solving skills.

Education

Marine Transportation/ Elementary Education -

Misamis University

Ozamis City

03-1997

Skills

Friendly, positive attitude
Teamwork and collaboration
Customer service
Problem-solving
Time management
Attention to detail
Flexible and adaptable
Dependable and responsible
Multitasking
Organization and time management