Richard Montizor
Manila, Metro Manila,CAV
Summary
Dynamic and reliable professional with a strong background in customer service from KFC and Online Stores. Proven ability to enhance guest experiences through effective communication and food safety awareness. Recognized for training new staff and maintaining high standards of cleanliness, contributing to a positive and efficient work environment.
Experienced with customer service, ensuring guests have pleasant dining experience. Utilizes effective communication and attention to detail to meet customer needs and maintain service efficiency. Knowledge of food safety practices and team collaboration in busy restaurant environment.
Overview
7
7
years of professional experience
Work History
Trainee Waiter
KFC
09.2021 - 02.2023
- Provided exceptional customer service, ensuring satisfaction during dining experiences.
- Assisted in training new staff on menu offerings and operational procedures.
- Collaborated with kitchen team to ensure timely food preparation and delivery.
- Managed daily cleaning and organization of dining area for optimal guest experience.
Sales Associate
Online Stores
Manila, Metro Manila, Philippines
02.2016 - 03.2020
- Engaged customers through effective communication, enhancing overall shopping experience.
- Processed transactions accurately using point-of-sale systems, ensuring smooth checkout procedures.
- Assisted in inventory management by tracking stock levels and replenishing merchandise as needed.
- Collaborated with team members to maintain organized sales floor and optimize product displays.
- Resolved customer inquiries and complaints promptly, fostering positive relationships and loyalty.
- Trained new staff on company policies, sales techniques, and customer service standards.
Education
Bachelor of Science - Computer Science
UNIVERSITY OF MANILA
05-2017
Skills
- Reliability and punctuality
- Cleanliness and hygiene
- Food safety awareness
- Memory retention
- Customer service
- Time management
Languages
English
Bilingual or Proficient (C2)
Timeline
Trainee Waiter
KFC
09.2021 - 02.2023
Sales Associate
Online Stores
02.2016 - 03.2020
Bachelor of Science - Computer Science
UNIVERSITY OF MANILA