Richard Cutin
Custodial Host / Wardrobe Host
Tagum City,DDN
Summary
To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Reliable Intern studying [Area of study] seeks an internship opportunity to expand skills and gain valuable real-world experience. Hardworking and driven to work quickly and effectively on projects in all types of environments. Experienced [Job Title] with over [Number] years of experience in [Industry]. Excellent reputation for resolving problems and improving customer satisfaction. Friendly student available for weekend, evening and holiday shifts. Considered hardworking, punctual and driven. Reliable employee seeking [Job Title] position. Offering excellent communication and good judgment. Dedicated [Industry] professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Enthusiastic [Job Title] eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of [Task] and training in [Skill]. Motivated to learn, grow and excel in [Industry]. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position in [Type] environment. Ready to help team achieve company goals. Driven student leveraging studies in [Area of study] seeks real-world experience as [Job Title]. Offers strong interpersonal and task prioritization skills.
Overview
14
14
years of professional experience
Work History
Wardrobe Host
Disney Cruise Line/ TDG CREW MANAGEMENT, INC>
Port Area Manila, Philippines
12.2015 - 06.2020
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
- Created plans and communicated deadlines to ensure projects were completed on time.
- Adhered to social distancing protocols and wore mask or face shield.
- Led projects and analyzed data to identify opportunities for improvement.
- Drove operational improvements which resulted in savings and improved profit margins.
- Increased customer satisfaction by resolving [Product or Service] issues.
- Maintained energy and enthusiasm in fast-paced environment.
- Eliminated downtime and maximized revenue by providing top project quality control.
- Onboarded new temps by entering into [Software] and setting up in time clock.
- Conducted research, gathered information from multiple sources and presented results.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Supervised work of contracted employees to keep on task for timely completion.
- Participated in team-building activities to enhance working relationships.
- Carried out day-day-day duties accurately and efficiently.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Received and processed stock into inventory management system.
- Worked with [Type] customers to understand needs and provide excellent service.
- Identified issues, analyzed information and provided solutions to problems.
- Maintained excellent attendance record, consistently arriving to work on time.
- Handled [Number] calls per day to address customer inquiries and concerns.
Custodial Host
Disney Cruise Line? TDG CREW MANAGEMENT, INC.
Port Area Manila, Philippines
01.2014 - 01.2015
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Handled [Number] calls per day to address customer inquiries and concerns.
- Created plans and communicated deadlines to ensure projects were completed on time.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Adhered to social distancing protocols and wore mask or face shield.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Resolved problems, improved operations and provided exceptional service.
- Led projects and analyzed data to identify opportunities for improvement.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Supervised work of contracted employees to keep on task for timely completion.
- Used Microsoft Word and other software tools to create documents and other communications.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Successfully maintain clean, valid driver's license and access to reliable transportation.
- Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Developed and maintained courteous and effective working relationships.
- Used coordination and planning skills to achieve results according to schedule.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
- Worked with [Type] customers to understand needs and provide excellent service.
- Developed team communications and information for meetings.
Galley Steward
Disney Cruise Line/TDG CREW MANAGEMENT, INC.
Port Area Manila, Philippines
11.2010 - 12.2013
- Stepped into additional roles during busy times to boost coverage of important stations.
- Utilized proper storage bins to organize and transport kitchen equipment to stewarding room for storage purposes.
- Accepted opportunities to learn new skills, improve performance and cross-train for other positions.
- Tasked with removal of garbage and refuse, mopping and sweeping floors and washing walls.
- Inspected culinary departments for proper employee hygiene, employee productivity, sanitation and cleanliness.
- Assisted front and back of house personnel in spot cleaning floors and maintaining welcoming environment for team members and guests.
- Promoted accident prevention through proper and acceptable levels of sanitation and cleanliness of kitchen.
- Followed hotel procedures for key control, lifting heavy objects and using chemicals.
- Maintained swift pace of work to meet business demands for cleaning and supplies storage.
- Helped team meet expected demands by restocking work areas throughout restaurant such as server stations, salad bars and supply cupboards.
- Greeted guests and asked open-ended questions to help determine needs and offer options.
- Scraped, washed and efficiently restacked dishware, utensils and glassware to keep kitchen ready for customer demands.
- Managed and communicated up and down organization to collaborate, solve problems and assist company to achieve goal in providing exceptional service.
- Boosted team efficiency by keeping kitchen areas organized, clean and properly sanitized.
- Oversaw incoming deliveries, unboxing supplies, shelving stock and rotating items.
- Moved items from main storage areas to easily accessible small fridge, freezers and containers to support kitchen staff efficiency.
- Mopped, swept and wiped down high-touch areas to reduce dirt, clean and sanitize dining area surfaces.
- Met high hotel standards for work procedures, dress, grooming, attendance and punctuality.
- Assisted servers by providing glassware and utensils to guests.
- Documented kitchen inventory by reviewing stock and counting items.
- Followed company safety and security policies and procedures when reporting maintenance needs and unsafe work conditions.
- Checked recycling cans, removed garbage and put recyclables in correct bin.
Room Attendant
Emirates Concorde Hotel & Residences
Deira, Dubai UAE
04.2005 - 10.2010
- Vacuumed, dusted and maintained common areas, hallways and waiting areas at elevators.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Promptly delivered extra linens, paper products and toiletries to guest rooms upon request.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Trained new employees on departmental procedures and provided assistance in finding cleaning supplies.
- Replenished guest room water glasses, toiletries, and paper products.
- Maintained inventory of items that were placed in each guest room.
- Kept building entryway glass clean and polished for professional presentation.
- Mentored newly hired room attendants on company policies, cleaning procedures and customer service techniques.
- Restocked room supplies such as facial tissues for personal touch with every job.
- Responded to requests from patrons for linens and toiletries.
- Completed laundry services with special attention to care instructions for hand-washing and dry cleaning.
- Slid beds, sofas and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Maintained linen cart so that it was neat and organized.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Responded to guest requests for assistance, toiletries and personal care items.
- Changed bed linens and collected soiled linens for cleaning.
- Picked up trash from parking lot and garden areas to keep those areas free of debris.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Performed spot-cleaning on furniture stains.
- Collected trash and moved garbage cans from kitchen areas to pick-up stations.
- Returned emptied garbage receptacles to proper locations.
- Rotated linens in storerooms and replenished when supplies ran low.
- Polished glass surfaces and windows.
Education
Bachelor of Science - Commerce
Saint Mary's College
Tagum City 03.2005 - 03.2005
Skills
Wardrobe pieces oversight
Personal wardrobe designs
Hostile defense location
Talk show hosting
Wardrobe organizing
Dynamic, friendly hostess
Hostage negotiations
Cloud hosting
Hostage rescue
Hosting functions
Decision Making
Flexible and Adaptable
Interpersonal Communication
Attention to Detail
Cultural Awareness
Analytical and Critical Thinking
Multitasking Abilities
G-Suite
Problem-Solving
Basic Math
Timeline
Wardrobe Host
Disney Cruise Line/ TDG CREW MANAGEMENT, INC>
12.2015 - 06.2020
Custodial Host
Disney Cruise Line? TDG CREW MANAGEMENT, INC.
01.2014 - 01.2015
Galley Steward
Disney Cruise Line/TDG CREW MANAGEMENT, INC.
11.2010 - 12.2013
Room Attendant
Emirates Concorde Hotel & Residences
04.2005 - 10.2010
Bachelor of Science - Commerce
Saint Mary's College
03.2005 - 03.2005