Dynamic and results-oriented professional with extensive experience in healthcare and management roles. Excelled in enhancing patient care and operational efficiency through strong communication and critical thinking skills. Proven track record in leading teams to improve outcomes and profitability, adept in computer navigation and multitasking.
Overview
13
13
years of professional experience
Work History
Registered Nurse, ER, OR, DR, ICU Department
Grupo Medico De Dios Inc.
Camalaniugan, Cagayan
09.2017 - 05.2019
Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
Ensured patient safety by monitoring vital signs and administering medications accurately.
Enhanced patient care with thorough assessment and timely documentation of medical records.
Coordinated with healthcare team for effective patient care and improved recovery outcomes.
Assisted in medical procedures, supporting physicians and enhancing treatment efficiency.
Collaborated with interdisciplinary teams to create comprehensive care plans for optimal patient outcomes.
Administered medications and treatments, ensuring compliance with healthcare protocols.
Conducted health assessments for accurate diagnosis and effective treatment planning.
Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
Improved patient outcomes by implementing evidence-based nursing interventions and individualized care plans.
Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
Operation Support Officer
Wanfang Technology Management
Pasay, Metro Manila, Philippines
06.2019 - 12.2024
Streamlined operational processes by identifying inefficiencies and implementing necessary improvements.
Leveraged strong time-management skills to successfully complete multiple simultaneous tasks while consistently meeting deadlines.
Facilitated interdepartmental collaboration by fostering open communication channels between teams working towards common goals.
Implemented data-driven decision making to optimize operational efficiency and effectiveness.
Gathered, organized and input information into digital database.
Maintained database systems to track and analyze operational data.
Contributed to the development of strategic plans aimed at improving overall organizational performance.
Abu Dhabi Branch & Accounts Manager
Floor Expo LLC
Abu Dhabi, United Arab Emirates
07.2011 - 07.2017
Increased branch profitability by developing and implementing strategic business plans.
Managed team operations for enhanced customer satisfaction and service delivery.
Improved employee performance with targeted training programs and performance evaluations.
Strengthened client relationships through personalized service and engagement.
Ensured branch compliance with regulatory standards and guidelines, maintaining audit readiness.
Resolved customer issues promptly to maintain high satisfaction levels.
Enhanced team productivity with motivational leadership and clear communication.
Utilized financial software to prepare consolidated financial statements.
Education
Master of Science - Nursing
St. Paul University Philippines
Tuguegarao City, Province Of Cagayan, Philippines
Australasian Registry of Emergency Medical Tech - Emergency Medical Techinician (EMT-B)
International Health And Safety Training Center
Dubai Health Care City, Dubai U.A.E.
12-2015
Bachelor of Science - Nursing
Lyceum of The Philippines University - Batangas
Batangas, Province Of Batangas, Philippines
03-2008
Skills
Strong in written and verbal communication skills
Excellent team player in multidisciplinary healthcare teams
Demonstrated ability to advocate for patient needs, ensuring their comfort, safety and rights
Proficient in computer navigations
Ability to manage multiple tasks simultaneously while maintaining focus and attention to details
Accomplishments
Registered Nurse - PH (General Average of 84.20%)
HAAD-RN Licensure Examination for RN Passer - Abu Dhabi UAE
Registered Emergency Medical Technician B - AREMT
Timeline
Operation Support Officer
Wanfang Technology Management
06.2019 - 12.2024
Registered Nurse, ER, OR, DR, ICU Department
Grupo Medico De Dios Inc.
09.2017 - 05.2019
Abu Dhabi Branch & Accounts Manager
Floor Expo LLC
07.2011 - 07.2017
Master of Science - Nursing
St. Paul University Philippines
Australasian Registry of Emergency Medical Tech - Emergency Medical Techinician (EMT-B)
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Registered Nurse, Med Surge, ER, ICU, PACU Nurse| House Supervisor at First Baptist Medical Center DallasRegistered Nurse, Med Surge, ER, ICU, PACU Nurse| House Supervisor at First Baptist Medical Center Dallas