Ricel Aba-Kris Molon

• Worked effectively in fast-paced environment across night, weekend, and holiday shifts completing 100 orders per shift
• Hired, developed, and refined inexperienced part-time students with strong work ethic and positive outlook.
• Ensured food safety standards.
• Established strong customer relationships through excellent communication and attentive service.

• Optimized call center productivity by efficiently handling approximately 80-100 of inbound calls related to Payment Solutions & Care Credit inquiries and concerns.
• Promoted brand loyalty among customers with personalized attention to their financial needs when servicing their accounts or discussing additional product offerings.
• Reduced fraudulent activity by meticulously monitoring transactions and implementing effective security measures through navigating multiple systems and tools
• Driven customer satisfaction by promptly addressing and resolving credit card disputes

• Attended own maternal whose age was 74 with Aneurysm, Hypertension with informal capacity
• Monitored and controlled vital signs and blood work
• Managed stress and maintained healthy diet
• Secured infection and inflammation risk

Developed positive rapport with students of various and diverse backgrounds

• Continuously assessed student progress through formative and summative evaluations, adjusting lesson plans accordingly educating Science, Mathematics, English, and Experimental Research
• Assisted in creating safe and nurturing classroom environment that promoted emotional well-being and academic growth for approximately 30 students per class
• Communicated with peers, colleagues, administrators and parents to meet and exceed teaching goals.