Summary
Overview
Work History
Education
Skills
Timeline
Rica Joy Dadofalza

Rica Joy Dadofalza

Highly Vertual Assistance With 2+years Of Experience Providing Exceptional Administrative And Management Support To Clients . Handling Administrative Tasks Like Making Calls , Uploading , Communacation . Looking To Fullfill The Role Of A Virtual Assistant And Maintain Exceptional Internal And External Communation .
Cagayan De Oro City

Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

5
5
years of professional experience

Work History

Virtual Assistant

Dentistry support
cagayan de oro city
08.2021 - 01.2023
  • Conferred with customers by telephone, chat or email to provide information.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Answered and screened calls to provide information, schedule appointments and take detailed messages.
  • Organized and managed team tasks .

Cashier

Chowking Industry
cagayan de oro city
01.2018 - 02.2019
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Built relationships with customers to encourage repeat business.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Processed refunds and exchanges in accordance with company policy.

Education

Bachelor of Science -

Liceo De Cagayan University, Cagayan De Oro City
04.2001 -

Skills

Outlook

Microsoft office

Calendar management

Handling calls

Uploading

Office management

Timeline

Virtual Assistant - Dentistry support
08.2021 - 01.2023
Cashier - Chowking Industry
01.2018 - 02.2019
Liceo De Cagayan University - Bachelor of Science,
04.2001 -

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Rica Joy DadofalzaHighly Vertual Assistance With 2+years Of Experience Providing Exceptional Administrative And Management Support To Clients . Handling Administrative Tasks Like Making Calls , Uploading , Communacation . Looking To Fullfill The Role Of A Virtual Assistant And Maintain Exceptional Internal And External Communation .