Rica Joy Dadofalza

Highly Vertual Assistance With 2+years Of Experience Providing Exceptional Administrative And Management Support To Clients . Handling Administrative Tasks Like Making Calls , Uploading , Communacation . Looking To Fullfill The Role Of A Virtual Assistant And Maintain Exceptional Internal And External Communation .

Cagayan De Oro City

Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

years of professional experience

Work History

Virtual Assistant

Dentistry support

cagayan de oro city

08.2021 - 01.2023

Conferred with customers by telephone, chat or email to provide information.
Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Assisted coworkers and staff members with special tasks on daily basis.
Answered and screened calls to provide information, schedule appointments and take detailed messages.
Organized and managed team tasks .

Cashier

Chowking Industry

cagayan de oro city

01.2018 - 02.2019

Worked flexible schedule and extra shifts to meet business needs.
Welcomed customers and helped determine their needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Assisted customers with returns, refunds and resolving transaction issues.
Built relationships with customers to encourage repeat business.
Handled cash with high accuracy and took care to check bills for fraud.
Processed refunds and exchanges in accordance with company policy.

Education

Bachelor of Science -

Liceo De Cagayan University, Cagayan De Oro City

04.2001 -

Skills

Outlook

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Timeline

Virtual Assistant - Dentistry support

08.2021 - 01.2023

Cashier - Chowking Industry