Rica Angela Sardalla

Compassionate and dedicated healthcare trainee with hands-on experience in diverse clinical settings, including oncology wards, infusion units, dialysis coordination, ICU, and emergency rooms. Completed a 6-month on-the-job training program where I assisted nursing staff with a wide range of patient care activities such as bathing, feeding, mobility support, vital sign monitoring, medical procedure assistance, and administrative tasks including charting and inventory management. Experienced in providing personalized, family-based care for elderly relatives, supporting daily living activities, medication management, mobility assistance, and accompanying them to hospital appointments. Skilled in creating a safe, nurturing environment that promotes comfort and well-being.

Additionally, I bring strong communication and problem-solving skills gained from remote customer service roles, where I managed customer inquiries, processed orders, coordinated refunds and returns, handled logistics communications, led teams, and provided direct support via calls and emails.

Known for empathy, reliability, and a patient-centered approach, with a genuine passion for supporting individuals’ well-being across all ages—from newborns to seniors—while maintaining professionalism and a proactive work ethic.

National Certificate II in Health Care Services

• Parklane West Academy, Inc. - August 15, 2025