Rica Angela A. Cruz
Pasig City
Summary
Driven and resourceful administrative professional with 8+ years of experience assisting with work of high-achieving executives. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments.
Overview
13
13
years of professional experience
Work History
Executive Secretary to the Vice President for Construction
VICTOR CONSUNJI DEVELOPMENT CORPORATION (DMCI)
02.2020 - Current
- Update Construction Status Report Daily
- Review job sites and notify HOA coordinator of anything aesthetically unpleasing
- Coordinate, organize and maintain daily calendar and schedule of events for the Vice President by scheduling appointments and prioritizing responsibilities to ensure operational efficiency
- Organize and maintain filing system by ensuring all materials are securely filed on a timely and accurate basis so that documents are readily available and easily retrieved when necessary
- Provide and maintain courteous, professional and efficient service to internal and external clients by responding to requests for information and redirecting inquiries beyond own scope of expertise in order to maintain good levels of customer service
- Prepare, edit and format highly confidential documents including, but not limited to, correspondence, reports, presentations, and agreements in a timely and accurate manner
- Manages the day-to-day operational and administrative activities of the Vice-President by setting and monitoring her schedule, organizing the incoming flow of work, prioritizing requests, maintaining a monitoring system, and following-up to ensure timely responses; preparing for meetings and arranging teleconference
- Establish and organizing legal documentations; meeting deadlines; documenting actions; inputting information into file database
- Served as a trusted liaison between the Vice President and Board of Directors, ensuring accurate communication and timely dissemination of information.
Executive Assistant to the President and CEO
THE TRAVEL DEPOT TRAVEL AGENCY
06.2019 - 08.2019
- Maintain diary, arrange meetings and appointments and provide reminders
- Organize and maintain files and records;
- Maintain confidential and sensitive information materials
- Schedule/cancel appointments and meetings
- Greet customers/visitors, provide information and/or refer as appropriate; direct, review, screen and process telephone communications and mail;
- Perform routine data entry
- Prepare, process, update, and compile routine documents, records, and reports;
- Serve as receptionist or first-line liaison to internal and external contacts and provide general office support;
- Maintain common filing system and file office documents
- Responsible for providing efficient and professional administrative and clerical services to executives, managers, supervisors and colleagues
Executive Assistant to the President
PICAR DEVELOPMENT INC. (AMA Group of Companies)
11.2017 - 04.2019
- Represents the President by welcoming visitors, reviewing correspondence; assist in arranging company lunch/dinners and the other corporate functions; answering questions and meeting request directed to the president
- Maintain diary, arrange meetings and appointments and provide reminders
- Collate reports and presentation for Mancom Meetings
- Serves as liaison between Executives, Employees and the President
- Maintain confidential and sensitive information materials
- Arrange corporate travel and meetings by developing itineraries and agendas; scheduling the corporate jet; booking other transportation; arranging lodging and meeting accommodations
- Minutes of Meeting
- Organize and maintain files and records;
- Processing of requests for visa application, transportation, hotel and air booking tickets
Executive Asst./Administrative Asst. to the Executive Vice President
CITICORE POWER INC. (an Affiliate of Megawide Construction Corp.)
08.2015 - 06.2017
- Responsible for providing efficient and professional administrative and clerical services to executives, managers, supervisors and colleagues;
- Greet customers/visitors, provide information and/or refer as appropriate; direct, review, screen and process telephone communications and mail;
- Schedule and maintain calendar of appointments, meetings and travel itineraries; and schedule classrooms or conference rooms;
- Organize and maintain files and records;
- Plan and schedule meetings and appointments;
- Provide quality customer service;
- Serve as receptionist or first-line liaison to internal and external contacts and provide general office support;
- Greet customers, answer telephone, provide directions or information and solve routine issues;
- Communicate routine and general information to staff, customers, and/or public about standard services, processes, and procedures using prescribed or established guidelines;
- Schedule/cancel appointments and meetings;
- Establish and maintain office files and activity logs;
- Assist with routine travel arrangements;
- Processing of requests for visa application, transportation, hotel and air booking tickets;
- Processing of liquidation, reimbursement and cash advances;
- Receive, process, and ensure confidentiality of sensitive information and materials;
- Maintain and update mailing lists; organize and implement mass mailings;
- Perform routine data entry
- Prepare, process, update, and compile routine documents, records, and reports;
- Prepare routine correspondence, reports, and other documents;
- Open, sort, and distribute mail;
- Arrange for equipment maintenance; process work orders for facilities repairs/needs;
- Maintain confidential and sensitive information materials
Receptionist/Administrative Support
MEGAWIDE Construction Corporation
03.2015 - 08.2015
- Company Overview: (Engineering & Construction Industry)
- Serve as receptionist or first-line liaison to internal and external contacts and provide general office support;
- Greet customers, answer telephone, provide directions or information and solve routine issues;
- Establish and maintain office files and activity logs;
- Maintain inventory of office equipment and supplies;
- Open, sort, and distribute mail;
- Deliver and/or pick up documents, equipment, or supplies
- (Engineering & Construction Industry)
Receptionist/Administrative Support
ORIENTAL GROUP INTERNATIONAL TECHNOLOGY INC.
07.2014 - 03.2015
Receptionist/Administrative Support
HOBBYWING SOLUTION INC.
05.2012 - 05.2014
- Greet, assist and direct guests, workers and visitors;
- Answer all incoming calls and handle callers' inquiries;
- Schedule appointments and manage cancellations;
- Provide office support services;
- Respond to guests' and visitors' inquiries;
- Receive and direct telephone and fax messages;
- Direct employees and guests to the right staff members;
- Ensure maintenance of sufficient office supplies;
- Provide word processing and clerical support;
- Pick up and deliver mails;
- Maintain common filing system and file office documents;
- Provide administrative services to the Office Manager/Human Resource Dept.;
- Maintain cleanliness of the reception area
Education
Bachelor of Science in Hotel Management - Tourism And Hotel Management
CENTRO ESCOLAR UNIVERSITY
03-2011
Bachelor of Science in Hotel Management - Tourism And Hotel Management
LA CONSOLACION COLLEGE MANILA
06-2007
Skills
- Office Procedures
- Reception Support
- Travel arrangements
- Honest and dependable
- Multitasking
- Data Management
- Customer Service
- Diary Management
- Filing/Archiving
- Office administration
- Executive support
- Calendar management
Personal Information
- Age: 35
- Place of Birth: Manila
- Citizenship: Filipino
- Father's Name: Ramon G. Cruz
- Mother's Name: Natividad A. Cruz
- Date of Birth: 10/17/89
- Marital Status: Single
- Religion: Roman Catholic
References
References can be provided upon request.
Training
- 09/25/08, SPECIAL INTERNATIONAL CUISINE, HENRY SISON CULINARY SCHOOL
- 09/29/08, HOTEL OVERVIEW- CONVENTION AND EVENTS HANDLING, MANILA PAVILION HOTEL
- 11/01/08, FLOWER ARRANGEMENT, LA CONSOLACION COLLEGE MANILA
- 05/01/17, DRIVING SCHOOL SEMINAR & SMART DRIVING TRAINING PROGRAM, SMART DRIVING SCHOOL
- 05/01/17, POWER AND ELECTRICITY WORLD PHILIPPINES 2017, THE SOLAR SHOW
Timeline
Executive Secretary to the Vice President for Construction
VICTOR CONSUNJI DEVELOPMENT CORPORATION (DMCI)
02.2020 - Current
Executive Assistant to the President and CEO
THE TRAVEL DEPOT TRAVEL AGENCY
06.2019 - 08.2019
Executive Assistant to the President
PICAR DEVELOPMENT INC. (AMA Group of Companies)
11.2017 - 04.2019
Executive Asst./Administrative Asst. to the Executive Vice President
CITICORE POWER INC. (an Affiliate of Megawide Construction Corp.)
08.2015 - 06.2017
Receptionist/Administrative Support
MEGAWIDE Construction Corporation
03.2015 - 08.2015
Receptionist/Administrative Support
ORIENTAL GROUP INTERNATIONAL TECHNOLOGY INC.
07.2014 - 03.2015
Receptionist/Administrative Support
HOBBYWING SOLUTION INC.
05.2012 - 05.2014
Bachelor of Science in Hotel Management - Tourism And Hotel Management
CENTRO ESCOLAR UNIVERSITY
Bachelor of Science in Hotel Management - Tourism And Hotel Management
LA CONSOLACION COLLEGE MANILA
Similar Profiles
ZENABEL ILAGANZENABEL ILAGAN
Property Accountant 2 at DMCI Homes Property Management CorporationProperty Accountant 2 at DMCI Homes Property Management Corporation
Dennis AcaboDennis Acabo
Exterior Plasterer at DMCI CORPORATIONExterior Plasterer at DMCI CORPORATION
John Arne GarinJohn Arne Garin
MEP Engineer at D.M. Consunji, Inc., (Engineering & Construction)MEP Engineer at D.M. Consunji, Inc., (Engineering & Construction)