Rica Refuerzo
N/A
Palayan City,Nueva Ecija
Summary
Industrious Office Clerk with expertise in handling office needs and focus on optimizing system performance. Friendly, respectful and team-oriented with extensive clerical and records management experience. Clear communicator skilled at multitasking with strong prioritization and planning abilities.
Dedicated office worker skilled at using MS Office and Google to create exceptional communications, presentations and spreadsheets. Maximizing customer satisfaction and exceeding business objectives with organized approach and strong multitasking abilities.
Overview
1
1
year of professional experience
4
4
years of post-secondary education
2
2
Languages
Work History
Office Clerk
SM Department Store - Southmall
Las Piñas City, NCR
04.2019 - 09.2020
- Screening applicants.
- Delivered clerical support by handling range of routine and special requirements.
- Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.
- Handled incoming business and client requests for information.
- Monitored premises, screened visitors, updated logs and issued passes to maintain security.
- Responded to inquiries from callers seeking information.
- Handled client correspondence and tracked records to foster office efficiency.
- Interacted with customers by phone, email or in-person to provide information.
Education
Associate of Science - Computer Science
Don Mariano Marcos Memorial State University
Agoo, La Union 06.2014 - 05.2018
GED -
Araullo University - Phinma Education
Cabanatuan City, Nueva Ecija 07.2021 - 01.2022
Skills
Administrative support
Timeline
GED -
Araullo University - Phinma Education
07.2021 - 01.2022
Office Clerk
SM Department Store - Southmall
04.2019 - 09.2020
Associate of Science - Computer Science
Don Mariano Marcos Memorial State University
06.2014 - 05.2018
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