Microsoft Office
Rica Arevalo
Cebu City
Summary
Hi, I'm Rica Arevalo who's organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. I am a mature team worker and adaptable to all challenging situations. I am able to work well both in a team environment as well as using own initiative. I thrive on challenge and constantly set goals for myself, so I have something to strive towards. I am not comfortable with settling, and I am always looking for an opportunity to do better and achieve greatness.
Overview
5
5
years of professional experience
1
1
Certification
3
3
Languages
Work History
Administrative Assistant
Cebu City Tourism Office
05.2023 - 01.2024
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Scheduled office meetings and client appointments for staff teams.
- Executed record filing system to improve document organization and management.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Created and maintained databases to track and record customer data.
- Assisted development and implementation of new administrative procedures.
- Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
- Managed department budgets and generated financial reports for management review.
- Performed research to collect and record industry data.
- Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Volunteered to help with special projects of varying degrees of complexity.
- Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
- Completed forms, reports, logs and records to quickly handle all documentation for human resources.
Guidance Counselor Assistant
Janice Belin
10.2018 - 02.2019
- Maintained positive relationships with students, faculty, alumni, and administration.
- Regularly met with enrolled students to confirm success and identify problem areas.
- Reviewed and discussed new students' academic credentials, interests, and educational goals.
- Assisted high school seniors complete college applications and meet requirements necessary for graduation.
- Gathered necessary paperwork and applications for students to initiate enrollment process.
- Assisted students in exploring and selecting career paths.
- Used standardized assessments to evaluate abilities, interests and characteristics of different students.
- Conducted psychoeducational assessments to identify areas of academic and behavioral strengths and weaknesses and recommend modifications to improve learning and behavior.
Education
Bachelor of Science - Tourism Management
University of San Carlos
Cebu City 04.2001 -
Senior High School - Humanities And Social Sciences
University of San Carlos
Cebu City 04.2001 -
High School Diploma -
Cathedral School of La Naval
Naval, Biliran 04.2001 -
Primary School -
Cathedral School of La Naval
Naval, Biliran 04.2001 -
Skills
Ability to work in a TeamAbility to MultitaskLeadershipCommunication
Appointment Scheduling
Meeting Planning
Presentation Design
Mail Handling
Travel Coordination
Office Administration
Information Security
Database Management
Invoice Processing
Reception Oversight
Document Control
Quality Assurance
Data Entry
Spreadsheet Management
Scheduling
Calendar Management
Microsoft Word
Travel Planning
Microsoft Office Suite
Sorting and Labeling
Meeting Arrangements
Project Management
Records Administration
Scheduling and Calendar Management
Spreadsheets
Spreadsheet Development
Filing and Data Archiving
Personal Information
- Place of Birth: Naval, Biliran
- Date of Birth: 10/09/00
- Gender: Female
- Nationality: Filipino
- Marital Status: Single
Software
Spreadsheets
Powerpoint
Canva
Zoom
Google Suite
Click Up
Capcut
Wordpress
Certification
Filipino Brand of Service Excellence - Summit Galleria Cebu City
Timeline
Filipino Brand of Service Excellence - Summit Galleria Cebu City
08-2024
Administrative Assistant
Cebu City Tourism Office
05.2023 - 01.2024
Guidance Counselor Assistant
Janice Belin
10.2018 - 02.2019
Bachelor of Science - Tourism Management
University of San Carlos
04.2001 -
Senior High School - Humanities And Social Sciences
University of San Carlos
04.2001 -
High School Diploma -
Cathedral School of La Naval
04.2001 -
Primary School -
Cathedral School of La Naval
04.2001 -