RIAH DE SAN MIGUEL
Retail And Events Supervisor
Pasig City
Summary
Experienced Supervisor leads team members to complete jobs on-time. Assigns tasks, trains employees, and implements company procedures. Excellent communication and listening skills. Provides leadership and vision, driving teams to meet goals.
Overview
20
20
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Retail and Events Supervisor
RCBC Realty Corporation
01.2023 - Current
- Cultivated strong tenant relationships, addressed concerns, and ensured service satisfaction through regular communication and site visits.
- Managed retail space leasing inquiries, facilitated contract preparation, and monitored tenant fit-out and compliance.
- Tracked tenant sales, verified reports, and contributed to revenue projections and monthly stacking plans.
- Oversaw function room and event area operations, ensuring accurate bookings and identifying improvement opportunities.
- Generated detailed monthly sales and revenue reports, providing critical data for financial analysis and decision-making.
- Maintained accurate records, ensured adherence to company policies, and supervised departmental documentation procedures.
- Coordinated with technical, accounting, and housekeeping departments to facilitate tenant fit-outs, rental payments, and sanitation.
- Provided support to the Tenant Relations Manager, participated in team meetings, and performed assigned tasks to ensure smooth operations.
Podium and Events Assistant
RCBC Realty Corporation
11.2017 - 12.2022
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
- Managed end-to-end event logistics, from initial client inquiries and site tours to execution, ensuring client satisfaction and seamless operations.
- Prepared and executed event contracts and managed essential documentation, maintaining organized records.
- Generated detailed event reports and conducted competitive rate analyses to inform strategic decision-making.
- Facilitated effective communication and coordination between departments (Security, Housekeeping, Accounting, etc.) to ensure successful event execution.
Treasury Assistant
RCBC Realty Corporation
01.2016 - 02.2017
- Processed payments, managed disbursements, and reconciled accounts, ensuring accuracy and compliance.
- Generated daily, monthly, and weekly financial reports, providing critical data for decision-making.
- Utilized Oracle and Fox Pro for financial data management and reporting.
- Handled banking transactions and managed petty cash disbursements.
Treasury Assistant
GAIC Manpower Services Inc.
05.2013 - 12.2015
- Verifies the payments received from clients and tenants and issues corresponding Official Receipts or Acknowledgement Receipts.
- Prepares daily and monthly Collection Report.
- Prepares inventory of Accountable forms, prepaid coupons and manual tickets.
- Verifies completeness of paid check vouchers, prepare receiving list and submit to Accounting Department for filing.
- Performs clerical tasks - photocopying, sorting, stamping, filing, typing etc.
- Banking Transactions - deposits, fund transfer, telegraphic transfer, request for Manager's Check, passbook updating etc.
- Performs other tasks that may assigned from time to time.
Assistant Project Coordinator
Lifestyle Concepts Co., Inc.
10.2012 - 03.2013
- Facilitate store repair concerns and coordinate with contractors as well as the store personnel in updating the status of every store repair concerns like A/C maintenance works, roll-up repairs, accidental water leaks, broken mirrors, collapsed ceiling and curtain rods, among others
- Preparing purchase orders for repair/replacement of old modules for department stores and boutiques
- Coordinate with contractors/suppliers as well as the store personnel in updating the status of every store repair concerns
- Update reports on store concerns pending (repair works, etc.)
- Reviewing old plans and organizing blueprints
- Processing of work permit request, follow up approval etc
- Perform clerical works which include filing, typing, photocopying, fax correspondence and other works being assigned by superior from time to time
On-the-Job Training (Store Planning Dept.)
Lifestyle Concepts Co., Inc.
06.2012 - 08.2012
- Reviewing old plans and organizing blueprints
- Processing of work permit request, follow up approval etc
- Perform clerical works which include filing, typing, photocopying, fax correspondence and other works being assigned by superior from time to time
Visual Inspector
Pegatron-Unihan Corporation
06.2006 - 06.2008
- Perform all types of visual inspection related to printed circuit boards with components using magnification equipment
- Inspect each board and identify the errors causing the defects
- Segregate and identify 'no good' circuit board for repair and 'good' circuit board to be process as final products
Document Controller and Database Encoder/Engineering Department
NIDEC Precision Philippines Corporation
09.2005 - 02.2006
- Responsible in filing, encoding and other related office works, duties and functions
- Updating the records of old and newly hired employees for every department
- Ensure all documents are achieved appropriately
Education
Bachelor of Science - Business Administration, Management
Rizal Technological University
01.2009 - 01.2013
Skills
- Flexible Problem Solver
- Microsoft Office Proficiency
- Proficient in FoxPro
- Oracle Software Proficiency
- Effective Communication
- Team Leadership
Certification
I hereby certify that the above information is true and correct according to the best of my knowledge.
Timeline
Retail and Events Supervisor
RCBC Realty Corporation
01.2023 - Current
Podium and Events Assistant
RCBC Realty Corporation
11.2017 - 12.2022
Treasury Assistant
RCBC Realty Corporation
01.2016 - 02.2017
Treasury Assistant
GAIC Manpower Services Inc.
05.2013 - 12.2015
Assistant Project Coordinator
Lifestyle Concepts Co., Inc.
10.2012 - 03.2013
On-the-Job Training (Store Planning Dept.)
Lifestyle Concepts Co., Inc.
06.2012 - 08.2012
Bachelor of Science - Business Administration, Management
Rizal Technological University
01.2009 - 01.2013
Visual Inspector
Pegatron-Unihan Corporation
06.2006 - 06.2008
Document Controller and Database Encoder/Engineering Department
NIDEC Precision Philippines Corporation
09.2005 - 02.2006
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