Enthusiastic App/cloud Support Senior Analyst polished in optimizing systems to address dynamic needs, improve collaboration and strengthen security. Weighs crucial business and IT needs against procedural limitations to assess roadmaps for optimal functions.
Overview
10
10
years of professional experience
2014
2014
years of post-secondary education
1
1
Certification
2
2
Languages
Work History
App/cloud Support Senior Analyst
Accenture, Inc.
Mandaluyong City, Metro Manila, Philippines
11.2016 - Current
Enhanced team productivity by streamlining workflow processes and implementing time-saving strategies.
Mentored junior analysts, fostering professional development while enhancing overall team performance.
Collaborated with cross-functional teams to identify areas of improvement, leading to increased operational effectiveness.
Nurtured strong working relationships with clients, ensuring their needs were met while exceeding expectations on deliverables.
Developed customized reports, summarizing and presenting data in visually appealing format.
Created dashboards to monitor and track key performance indicators.
Pharmacist
Generika Drugstore
Kalookan City
02.2015 - 09.2016
Educated patients about possible drug interactions and gave special administration instructions.
Collaborated with pharmacy team members to develop and implement strategies for continuous improvement in quality of care.
Managed high volume of prescriptions daily while maintaining excellent customer service and attention to detail.
Conducted regular audits of the pharmacy''s controlled substances inventory, ensuring accurate record-keeping and preventing diversion or theft.
Developed strong relationships with healthcare providers to optimize patient care and medication adherence.
Streamlined prescription filling process, maximizing accuracy and minimizing wait times for patients.
Education
Bachelor of Science - Pharmacy
Manila Central University
Secondary Education - undefined
Our Lord’s Angels School
Skills
Data analysis
Incident reporting
Advanced Excel
Client relationship management
Tech-Savvy
Analytical thinking
Certification
I certify that the above information is true and accurate., 01/28/15, Rhomnelle P. Gadiana, RPh
Research
The Anti-Hyperglycemic activity of the Crude Ethanolic extract from the leaves of Mangosteen (Garcinia mangostana linn. Family Clusiaceae) in Alloxan-induced Hyperglycemic White Mice, Gadiana, R. et al, 2014
Government Examination
Pharmacy Licensure Examination, Professional Regulation Commission, 01/01/15
Extra Curricular Activities Awards
2012, Manila Central University, 1st Runner up, Klubba Scientia, 02/01/12
2011, Manila Central University, 2nd place, Math-ira Math-ibay Quiz Bee
Training
Philippine Chamber of Health 27th Anniversary Celebration: Development of Multi-Disciplinary Allied Sciences Curriculum, Philippine Chamber of Health, Inc., 09/22/12
Improving Medication Use, Addressing Public health Care Needs, Asia Pacific Institute for Medication Management Inc., 06/22/15
Center For Drug Regulation and Research Licensing Seminar on A.O. 34 for Drugstores and Outlets, Food and Drug Administration Academy, 10/09/15
The Role of Pharmacist in Disease Management of Asthma and URTI, Asia Pacific Institute for Medication Management Inc., 01/05/15
Risk Management Plan for Drugstores, Mr. Paul Marvin T. Quizon, Rph, Ms (Pharex Healthcorp), 04/27/16