Summary
Overview
Work History
Education
Skills
Certification
Timeline
Hi, I’m

Rhoderick Manlincon

Filipino Cetizen
Binmaley, Province Of Pangasinan
Rhoderick Manlincon

Summary

Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Outside sales specialist with strength in negotiations, e-commerce and customer service. Excellent interpersonal and time management skills.

Compassionate Massage Therapist with sincere and warm approach to massage. Contributes to supportive team environment to advance massage skills and education. Dedicated to promoting health, healing and well-being through therapeutic massage remedies. Confident Massage Therapist with knack for client relationship building and customer service. Possess great physical strength and judgement. Experience in massage healing techniques and methods.

Outgoing and friendly Barista with excellent interpersonal communication strengths. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality. Certified in safe food handling. Friendly Barista with great people skills and sales experience. Dedicated to creating personalized customer experiences while offering expertise in coffee production, and preparation. Strong knowledge of roasting and brewing, with enthusiasm for promoting sustainable and fair-trade coffee.

Customer-oriented Wait Staff Member with experience in service industry. Excellent interpersonal communication skills with focus on guest satisfaction when interacting with patrons. Licensed for preparation and sale of alcoholic beverages, bar procedures and liquor laws. Focused and reliable Restaurant Waiter bringing high enthusiasm and extensive knowledge of food safety practices. Proven history of excellent customer service and conflict resolution skills. Dedicated to accuracy and streamlining systems for productive work.

Overview

10
years of professional experience
12
years of post-secondary education
1
Certification
1
Language

Work History

P.E.M. Aqua Farm
Dagupan City, Panagsinan

Vendor
12.2019 - 03.2024

Job overview

  • Communicated with store employees to maintain conditions and appearance of retail area.
  • Maintained accurate records on all transactions, payments, and correspondence with vendors, ensuring transparency and compliance.
  • Built relationships with customers and community to promote long term business growth.
  • Processed transactions by calculating purchase totals and collecting payments.
  • Delivered products MILKFISH, TILAPIA, SHRIMPS, CATFISH to customers at negotiated prices.
  • Negotiated favorable contracts with suppliers, resulting in cost savings for company without sacrificing quality.
  • Maintained current knowledge of evolving changes in marketplace.
  • Recorded accurate and efficient records in customer database.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Self-motivated, with a strong sense of personal responsibility.
  • Organized and detail-oriented with strong work ethic.
  • Resolved problems, improved operations and provided exceptional service.
  • Identified issues, analyzed information and provided solutions to problems.
  • Trained junior team members on best practices for managing vendor relationships and monitoring contract compliance.
  • Negotiated prices, terms of sales and service agreements.

Ilovemilktea
Binmaley, Pangasinan

Barista
04.2018 - 07.2019

Job overview

  • Packaged bagels, muffins and other food items for customer purchase.
  • Elevated customer loyalty by using strong communication abilities to resolve customer problems.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Demonstrated expertise in various brewing techniques, ensuring consistent quality across all drinks served.
  • Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
  • Supported training efforts for new hires, sharing knowledge of coffee making techniques and customer service standards.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Prevented infections and maintained store professionalism by cleaning and sanitizing work areas daily.
  • Sanitized equipment and wiped down counters and tables to prevent spread of germs.
  • Completed successful daily cash audits to correctly balance drawers at end of shifts.
  • Maintained regular and consistent attendance and punctuality.
  • Passionate about learning and committed to continual improvement.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Cultivated interpersonal skills by building positive relationships with others.

Mamalols Restaurant
Dagupan City, Panagsinan

Restaurant Waiter
08.2017 - 03.2018

Job overview

  • Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Adhered to company guidelines and safety protocols for proper food handling and presentation.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Maintained clean and organized dining areas for optimal guest experience.
  • Balanced excellent customer service with efficient task completion by multitasking effectively throughout each shift.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Utilized time management skills to prioritize tasks effectively during busy shifts, ensuring prompt attention to all guests'' needs.
  • Participated in routine inventory checks, minimizing discrepancies in stock levels for smooth operational flow.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Trained new servers on restaurant policies and procedures.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

P.E.M. Catering Food Service
Binmaley, Pangasinan

Catering Coordinator
12.2013 - 10.2016

Job overview

  • Fostered a positive work environment for staff members, encouraging teamwork and open communication among colleagues.
  • Managed staff schedules and maintained adequate coverage for all shifts.
  • Expedited setup and breakdown of events, minimizing disruptions to client's schedules.
  • Enhanced event success by coordinating with clients and understanding their specific catering needs.
  • Coordinated with catering staff to deliver food services for special events and functions.
  • Motivated staff to perform at peak efficiency and quality.
  • Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
  • Organized and detail-oriented with a strong work ethic.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Passionate about learning and committed to continual improvement.

Education

NAZARETH SCHOOL OF PANGASINAN INC.
Dagupan, Province Of Pangasinan, Philippines

TESDA Vocational Course from Massage Therapy
07.2018 - 09.2018

University Overview

University of Pangasinan - PHINMA
Dagupan, Province Of Pangasinan, Philippines

Bachelor of Science from Tourism Management
06.2015 - 02.2018

University Overview

Binmaley Catholic School, Inc.
Binmaley, Province Of Pangasinan, Philippines

High School Diploma
06.2011 - 03.2015

University Overview

Basing Elementary School
Binmaley, Province Of Pangasinan, Philippines

Primary Academic
06.2005 - 03.2011

University Overview

Skills

  • Building Maintenance
  • undefined

    Certification

    CMT - Certified Massage Therapist

    Timeline

    Vendor
    P.E.M. Aqua Farm
    12.2019 - 03.2024

    CMT - Certified Massage Therapist

    10-2018
    NAZARETH SCHOOL OF PANGASINAN INC.
    TESDA Vocational Course from Massage Therapy
    07.2018 - 09.2018
    Barista
    Ilovemilktea
    04.2018 - 07.2019
    Restaurant Waiter
    Mamalols Restaurant
    08.2017 - 03.2018
    University of Pangasinan - PHINMA
    Bachelor of Science from Tourism Management
    06.2015 - 02.2018
    Catering Coordinator
    P.E.M. Catering Food Service
    12.2013 - 10.2016
    Binmaley Catholic School, Inc.
    High School Diploma
    06.2011 - 03.2015
    Basing Elementary School
    Primary Academic
    06.2005 - 03.2011
    Rhoderick ManlinconFilipino Cetizen