RHODA MAE ORDIZ
Summary
Experienced and results-driven banking professional with a strong background in back-office support and collections within the financial industry. Proven ability to manage and streamline administrative operations, including transaction processing, account reconciliation, and regulatory compliance. Skilled in customer negotiation, and implementing effective collection strategies to minimize delinquency, organizational skills, attention to detail, and a proactive approach to problem-solving. Committed to contributing to organizational success through operational efficiency and client-focused solutions.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Back Office Assistant
Chinabank Savings Under PRDC Agency
06.2024 - Current
- Reduced errors in data entry tasks by implementing a double-check system for accuracy.
- Monitoring accounts: Checking accounts daily for outstanding receivables and compliance with payment plan. Making phone calls to customers to inform them of their overdue bills
- Encouraging timely payments: Taking action to encourage customers to make payments on time
- Consolidating report status of accredited collection agency
- consolidating report status of accredited collection agency
HR Intern
TSA Group Philippines
12.2023 - 03.2024
- Administrator of HR Systems
- HRIS (Enrolment for new hires, Personnel Movements, Change of Managers, Terminations)
- Maintenance and updating of HR trackers
- Personnel Movement, Probation, New Hire and Regularization Tracker
- Employee Verification, Assist HR Advisors in Visa processing for expats
- Certificate of Employment, Compensation and Benefits (Group Life and HMO enrolments)
- Filing of employee records
- Audit of Employee File submitted by Recruitment, assist in promoting and implementing employee engagement activities, Proposal of Engagement
Psychometrician Intern
Safeway Diagnostic and Medical Inc-Sta Mesa Manila
10.2023 - 11.2023
- Assessing the pre-employment test and scoring and conducting intake interviews
Psychometrician Intern
Psyche Solution Psychological Service-Cavite
09.2023 - 10.2023
- We are conducting intake interviews and scoring/diagnosing the SPED clients with the help of our psychologist, also making reports based on our observation
Education
Bachelor of Science - Psychology
National University-Manila
Sampaloc, Manila05-2024
Humanities and Social Sciences
Philippine Merchant Marine School-Laspiñas
Las Pinas, Metro Manila, Philippines04-2020
Skills
- Attention to detail
- Customer service
- Interpersonal communication
- MS office proficiency
- Problem solving
- Teamwork
- Time management
References
Leica Denise, Mendoza, HR Coordinator, 0917-634-8261
Maylene, Pante, Account Maneger, 0998 - 548 - 5195
Edwardo, Sim, Senior Manager, 0947 - 891 - 9470
Certification
CERTIFIED HUMAN RESOURCE ASSOCIATE (CHRA) By HREAP is an assessment examination of the basic knowledge in the field of human resource management. This will also serve as a qualifying examination to take advanced HR certification programs of HREAP
Timeline
Back Office Assistant
Chinabank Savings Under PRDC Agency
06.2024 - Current
HR Intern
TSA Group Philippines
12.2023 - 03.2024
Psychometrician Intern
Safeway Diagnostic and Medical Inc-Sta Mesa Manila
10.2023 - 11.2023
Psychometrician Intern
Psyche Solution Psychological Service-Cavite
09.2023 - 10.2023
Bachelor of Science - Psychology
National University-Manila
Humanities and Social Sciences
Philippine Merchant Marine School-Laspiñas
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