RHOBSTAR H. ESTRELLA
Sta.Maria
Summary
Personable and adaptable individual with knack for delivering exceptional customer service and creating memorable dining experiences. Possesses strong understanding of menu offerings and food handling protocols, along with solid multitasking and communication skills. Able to contribute to positive dining atmosphere and ensure guest satisfaction.
Overview
3
3
years of professional experience
Work History
Restaurant Staff/Server
Samgyup199 Pulo
Pulong Buhangin
02.2021 - 08.2021
- Trained new team members on service protocols and menu knowledge.
- Managed dining area cleanliness and organization, enhancing overall guest experience.
Head Waiter
Restaurant Staff/Server
Sta.Clara, Sta.Maria
01.2020 - 03.2020
- Delivered exceptional customer service, ensuring guest satisfaction and repeat visits.
- Collaborated with kitchen staff to streamline food preparation and delivery processes.
Head Waiter
TNJ Catering Services Pulo
Sta.Maria
07.2018 - 02.2020
- Processed orders accurately, minimizing errors during peak hours.
- Assisted in inventory management, tracking supplies to reduce waste.
Head Waiter
Master Cuisine Catering Services Tumana
Sta.Maria
07.2018 - 02.2020
- Led team in delivering exceptional dining experiences, ensuring high service standards.
- Trained and mentored new staff on menu offerings and customer service protocols.
Head Waiter
Tita Mimis Catering Services
Quezon City
07.2018 - 02.2020
- Oversaw table assignments to maximize efficiency during peak service hours.
- Implemented process improvements that enhanced workflow and reduced wait times.
Restaurant Staff/Waiter
Moms Place Mahabang Parang
Sta.Maria
06.2019 - 12.2019
- Provided exceptional customer service, ensuring guest satisfaction and repeat visits.
- Collaborated with kitchen staff to facilitate timely food preparation and delivery.
Encoder
Lazada
Sta.Maria
09.2018 - 11.2018
- Led digitization projects to enhance product data accuracy and accessibility across platforms.
- Streamlined inventory management processes using advanced digital tools to improve operational efficiency.
Education
BS Industrial Engineering - Undergrad
Technological Institute of the Philippines
Manila, Philippines01-2015
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Sangley Point National High School
Cavite City, Philippines01-2014
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Sangley Elementary School
Cavite City, Philippines01-2010
Skills
- Fast learner & a Team player
- People-oriented: Enjoy working/being with people
- Flexible & Manageable
- Adaptable and Versatile
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
Timeline
Restaurant Staff/Server
Samgyup199 Pulo
02.2021 - 08.2021
Head Waiter
Restaurant Staff/Server
01.2020 - 03.2020
Restaurant Staff/Waiter
Moms Place Mahabang Parang
06.2019 - 12.2019
Encoder
Lazada
09.2018 - 11.2018
Head Waiter
TNJ Catering Services Pulo
07.2018 - 02.2020
Head Waiter
Master Cuisine Catering Services Tumana
07.2018 - 02.2020
Head Waiter
Tita Mimis Catering Services
07.2018 - 02.2020
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Sangley Point National High School
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Sangley Elementary School
BS Industrial Engineering - Undergrad
Technological Institute of the Philippines