Seeking a position that offers the opportunity to enhance professional skills and contribute to a company with a positive working environment. Eager to be part of an organization that values both professional and personal growth.
Overview
2
2
years of professional experience
Work History
Cargo Services Agent
Philippine Airlines
07.2023 - Current
Ensured safe and efficient transport of goods by adhering to company policies and regulations.
Reduced customer complaints through effective communication and timely resolution of issues.
Conducted thorough quality checks on outgoing shipments to minimize potential damages during transit.
Developed strong relationships with clients, fostering trust and loyalty through exceptional service delivery.
Collaborated with sales representatives to identify upselling opportunities for additional services or products offered by the company.
Implemented inventory control measures that reduced errors in stock levels while improving accuracy in order fulfillment.
Examined cargo and freight shipments to check goods' condition.
Food and Beverage Attendant
Grand Regal Hotel
08.2022 - 01.2023
Education
Bachelor of Science - Tourism Management
Davao Del Norte State College
Panabo City, Davao del Norte
07-2022
Technical Vocational and Livelihood Strand -
Antonio V. Fruto Sr. National High School
Cabayangan, Braulio E. Dujali, Davao Del Norte
01.2018
Junior High School -
Antonio V. Fruto Sr. National High School
Cabayangan, Braulio E. Dujali, Davao Del Norte
01.2015
Elementary Education -
New Casay Elementary School
01.2012
Skills
Communication abilities
Decision-Making Competence
Multitasking
Organizational Skills
Time Management
Self Motivation
Customer Service
Accomplishments
Front Office Service NCII
Cookery NCII
Bread and Pastry NCII
Seminarsandtrainingsattended
E-CATCH: New Normal Career Opportunities, De La Salle University- Dasmarinas, College of Tourism and Hospitality Management Department, 07/03/21
Strengthening student's adaptive capabilities in the New Normal, Virtual Training and Webinar via Zoom, 10/24/21
Handling Events in the New Normal and sales and Marketing Strategy, Alliance of Hospitality and Tourism Movers of the Philippines (AHToMP), Webinar via Zoom, Manila, Philippines, 11/24/21
Multicultural Diversity in the workplace webinar Series, Age and Generational Issues in the workplace, Leadership and Management in Diverse Workplace, Gender and LGBTQ+ Issues in the workplace, Davao del Norte State College, Tourism Management Department, 12/03/21
Cargo Basic Rates Training, PAL Data Center, Pasay City, Manila
References
Keith Gumanid, CSA SUPERVISOR, 96-2 J.P Laurel Avenue, Davao City, Philippines, 09286732108
Aimee Mamites, CSA, Mahayag, Buhangin, Davao City, Philippines, 09276475563
Justine Mae Drio, F&B Head Waiter, Brgy 40-D Boulevard, Davao City, Philippines, 09512606214
Personal Information
Age: 24
Date of Birth: 01/12/00
Timeline
Cargo Services Agent
Philippine Airlines
07.2023 - Current
Food and Beverage Attendant
Grand Regal Hotel
08.2022 - 01.2023
Elementary Education -
New Casay Elementary School
Bachelor of Science - Tourism Management
Davao Del Norte State College
Technical Vocational and Livelihood Strand -
Antonio V. Fruto Sr. National High School
Junior High School -
Antonio V. Fruto Sr. National High School
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