Rheame Zabala
Las Piñas City
Summary
Results-driven Human Resources professional with 10 years of experience in employee relations, case management, and HR operations. Strong expertise in handling complex labor cases, conducting investigations, and partnering with stakeholders. Proven ability to drive compliance, employee engagement, and business alignment. Seeking HR Manager / HR Business Partner role.
Overview
13
13
years of professional experience
4029
4029
years of post-secondary education
Work History
Senior HR Specialist (Employee Relations)
Capital One Philippines
12.2025 - Current
- Oversees day-to-day management of Associate Relations processes
- Manages end-to-end case handling including investigations and employee concerns
- Ensures accurate case logging and timely resolution
- Prepares documentation and audit reports
- Analyzes HR data and case trends
- Conducts onboarding and learning sessions
- Acts as HR partner to stakeholders
- Handles conflict resolution and mediation
- Provides coaching and monitors team performance
HR Supervisor
LizardBear Tasking Inc.
02.2023 - 11.2025
- Conducts case investigations and administrative hearings
- Drafts NTE, NOD and provides case recommendations
- Acts as HR advisor for stakeholders
- Handles offboarding and performance management
- Facilitates HR orientations and FGDs
- Handles DOLE/NLRC cases and hearings
- Conducts stakeholder meetings and HR consultations
HR Generalist
LizardBear Tasking Inc.
01.2022 - 01.2023
- Handles disciplinary processes and investigations
- Supports compensation, benefits and HR programs
- Conducts background checks and verifications
- Ensures compliance with labor laws
- Participates in disciplinary meetings and terminations
HR Supervisor
Telephilippines Inc.
02.2020 - 01.2022
- Oversees HR operations including ER, engagement, and compensation
- Supervises HR staff and reports
- Conducts coaching and counseling sessions
- Leads policy implementation and compliance
- Facilitates HR updates with leadership
HR Specialist
Telephilippines Inc.
02.2018 - 01.2020
- Manages disciplinary cases and admin hearings
- Ensures due process compliance
- Prepares HR reports and documentation
HR Associate
Telephilippines Inc.
04.2016 - 01.2018
- Handles onboarding and employee concerns
- Maintains employee records
- Supports engagement activities
- Conducts case investigations
Sales Clerk
Homeworld Shopping Inc.
12.2012 - 05.2013
- Assisted customers and maintained store presentation
Education
BSBA - Marketing Management
Our Lady of Fatima University
BSBA - Management Accounting
ICCT Colleges Inc.
Skills
- Employee Relations
- Case Management
- Labor Law
- Conflict Resolution
- Stakeholder Management
- Microsoft Office
- Google Workspace
- Leadership
- Communication
Timeline
Senior HR Specialist (Employee Relations)
Capital One Philippines
12.2025 - Current
HR Supervisor
LizardBear Tasking Inc.
02.2023 - 11.2025
HR Generalist
LizardBear Tasking Inc.
01.2022 - 01.2023
HR Supervisor
Telephilippines Inc.
02.2020 - 01.2022
HR Specialist
Telephilippines Inc.
02.2018 - 01.2020
HR Associate
Telephilippines Inc.
04.2016 - 01.2018
Sales Clerk
Homeworld Shopping Inc.
12.2012 - 05.2013
BSBA - Marketing Management
Our Lady of Fatima University
BSBA - Management Accounting
ICCT Colleges Inc.