Rhea Kristine Diva
Sarangani
Summary
Billing Specialist adept at collecting, posting and managing account payments. Independently handles client requests, billing needs and administrative functions. Reviews contracts and other documents to issue accurate invoices. Familiar with generating invoices, handling payments and collecting past-due accounts. Proficient in accurately coding bills and maintaining clear records. Collaborative, reliable and results-focused. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
14
14
years of professional experience
Work History
Accounts Receivable Clerk
Socsargen County Hospital
General Santos City, South Cotabato
2022.05 - Current
- Responsible for entering customer payments into the accounting software system.
- Maintained accurate records of accounts receivable and payable transactions.
- Analyzed customer account information to identify discrepancies or trends in payment history.
- Managed collections activity including contacting customers regarding past due balances and resolving billing disputes.
- Prepared monthly statements for customers and sent out reminder notices when necessary.
- Developed processes and procedures that improved the efficiency of the accounts receivable department operations.
- Reviewed all incoming payments for accuracy before posting them into the general ledger system.
- Created detailed reports summarizing accounts receivable activity within specified time periods.
Cashier
Socsargen County Hospital
General Santos City, South Cotabato
2020.09 - 2022.04
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Balanced daily transactions on a computerized point-of-sale system.
- Reconciled transactions at end of shift using appropriate forms and reports to verify accuracy of transactions.
Counter Coordinator
KCC Mall of Gensan
General Santos City, South Cotabato
2012.06 - 2018.09
- Resolved customer complaints in a professional manner.
- Performed opening and closing duties including counting money in register drawer.
- Balanced daily receipts against sales transactions on POS system.
- Enforced store policies regarding payment methods, returns and exchanges.
- Prepared reports related to daily sales transactions and customer feedback.
- Answered questions regarding menu items, assisting customers in making selections.
Cashier
Robinsons Department Store
General Santos City, South Cotabato
2010.10 - 2011.03
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Answered customer inquiries regarding store policies and procedures.
- Balanced daily transactions on a computerized point-of-sale system.
Education
Bachelor of Science - Commerce- Major in Marketing
Holy Trinity College
General Santos City, South Cotabato, Philippines2010-03
Skills
- Customer Relations
- Activity reporting
- Account Monitoring
- Payment posting
- Invoice and payment processing
- Bank Deposits
- Credit management
Languages
English
First Language
English
Intermediate (B1)
B1
Timeline
Accounts Receivable Clerk
Socsargen County Hospital
2022.05 - Current
Cashier
Socsargen County Hospital
2020.09 - 2022.04
Counter Coordinator
KCC Mall of Gensan
2012.06 - 2018.09
Cashier
Robinsons Department Store
2010.10 - 2011.03
Bachelor of Science - Commerce- Major in Marketing
Holy Trinity College