Summary
Overview
Work History
Education
Skills
Timeline
BusinessAnalyst
Rhea Jane Babano

Rhea Jane Babano

Virtual Assistant
Davao City

Summary

Dynamic Customer Service Representative with a proven track record at Vxi Davao, adept at resolving conflicts and enhancing customer loyalty. Skilled in problem-solving and active listening, I excel in high-pressure environments, ensuring customer satisfaction through effective communication and technical support. Committed to delivering exceptional service and fostering strong customer relationships.

Overview

4
4
years of professional experience

Work History

Customer Service Representative

Vxi Davao
12.2021 - Current
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Responded to customer requests for products, services, and company information.

Education

Bachelor of Arts - Secondary Education Major in English

Governor Generoso College of Arts Sciences And Technology
Sigaboy, Governor Generoso, Davao Oriental
04.2019

Skills

Customer service

Problem-solving

Active listening

Product knowledge

Call management

Adaptability and flexibility

Data entry

Critical thinking

Appointment scheduling

Computer proficiency

Scheduling

Customer relationship management (CRM)

Live chat support

Technical support

Timeline

Customer Service Representative

Vxi Davao
12.2021 - Current

Bachelor of Arts - Secondary Education Major in English

Governor Generoso College of Arts Sciences And Technology
Rhea Jane BabanoVirtual Assistant