Rhea Pangilinan

Mabalacat, Province Of Pampanga

Summary

Dynamic professional with a proven track record at Schenker Philippines Inc, excelling in customer service and meticulous document management. Recognized for enhancing team productivity through effective collaboration and attention to detail, while successfully managing complex tasks and ensuring timely project completion. Committed to delivering exceptional results in fast-paced environments.

Overview

years of professional experience

Work History

Processor

Schenker Philippines Inc

06.2013 - Current

Supported team members in their tasks, contributing to overall team success.
Increased productivity by effectively managing workload and prioritizing tasks.
Maintained accurate records and ensured timely completion of all necessary paperwork (Includes SFA and TI for CDC Documentation).
In-charge of monitoring Imports RFQ, do draft and communication with operation teams in Manila to support customer urgency.
Provided outstanding customer service by promptly addressing inquiries and resolving issues.
Reduced errors with meticulous attention to detail and thorough review of documentation.
Monitor all our RFQ with TI both for Import and Export.
Handling all our export processing from documentation and to loading.
In-charge in booking all our exports in Tango(Schenker system booking in airlines).
In-charge also in budget/payment of all government related (PEZA processing and BOC for TI).
Lastly, I am responsible for managing all RFPs related to our office utilities.

Admin Officer

PLDT

04.2010 - 03.2012

Maintained accurate records, ensuring timely processing of invoices, payments, and financial reports.
Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse.
Updated reports, managed accounts, and generated reports for company database.
Enhanced overall office productivity through effective staff management and coordination of daily tasks.

Education

Bachelor of Science - Information And Communication Technology

Don Honorio Ventura State University

04-2010

Skills

Attention to detail
Teamwork and collaboration
Customer service
Data entry experience

Multitasking and organizing
Document management
TANGO - Booking flights

Timeline