Rhea L. Laruan

DUTIES AND RESPONSIBILITIES (Spa Therapist)

• Greet and check-in clients, answer phones, book appointments and handle payments.
• Provide attentive care during treatments, addressing any concerns or discomforts.
• Provide high quality therapeutic massages and wellness treatments.
• Educate clients on proper skin care and aftercare.
• Take care of working equipment and sample inventory of products.
• Inform clients of any promotions on special events.
• Resolve customer complaints and facilitate conflict resolutions.
• Uphold all health and safety standards.
• Maintain client confidentiality.

DUTIES AND RESPONSIBILITIES (Barwaitress)

• Assist in maintaining a clean and organized bar environment.
• Adhere to all safety and sanitation regulations.
• Restocking and replenishing bar inventory and supplies.
• Process customer service payments.
• Enhance customer satisfaction by providing attentive and friendly service.
• Demonstrate excellent multitasking skills and managing multiple tables simultaneously.
• Assist new employees with training.
• Resolve customer complaints in a professional and timely manner.