Rhea L. Laruan

DUTIES AND RESPONSIBILITIES:

• Created memorable guest experiences by delivering a warm welcome, exceptional treatment process and outstanding post-treatment care.
• Provided professional massage services such as DeepTissue, Swedish, Hot Stone,Sports, Thai and Kids Massage as well as full body wraps and full body scrubs to clients.
• Created safe and clean environment by sanitizing work areas, changing treatment room sheets and sterilising instruments before each use.
• Showcased new treatments, promoting add-on sales and customer upgrades for increased spa profitability.
• Followed agreed protocols and guidelines to uphold integrity of healthcare practice.

DUTIES AND RESPONSIBILITIES:

• Provided prompt and courteous service to patrons in a fast-paced bar setting
• Maintained a clean, organized and fully-stocked bar area
• Adhere to all safety and sanitation regulations in the preparation and service of beverages
• Supported bartenders by restocking and replenishing bar inventory and supplies
• Processed customer service payments accurately and efficiently
• Developed and maintained a positive relationship with customers
• Resolved customer complaints in a professional and timely manner
• Followed all company policies and procedures related to serving alcohol