Summary
Overview
Work History
Education
Skills
Timeline
COMMUNICATION
LEADERSHIP
OfficeManager
Rhea Lauron Cutang

Rhea Lauron Cutang

Cebu City

Summary

HR Professional with 17 years of progressive experience in BPO, IT, Shared Services, Technology, Healthcare, and Product Development industries. Delivered comprehensive HR operations, enhancing employee relations and compliance while streamlining processes to foster positive employee experiences. Cultivated strong partnerships with employees and business leaders, leveraging organizational and communication skills to drive operational effectiveness and support growth.

Overview

17
17
years of professional experience

Work History

HR Specialist

411 BPO Inc.
01.2020 - Current

Manage day-to-day HR operations supporting multiple business units while ensuring compliance with company policies and Philippine labor regulations.

Key Responsibilities

  • Acted as primary HR contact for employees and managers, fostering open communication and support.
  • Manage end-to-end onboarding and offboarding processes.
  • Administer employee movements including promotions, transfers, and separations.
  • Process HR documentation, employment contracts, and employee records.
  • Coordinate payroll inputs and ensure employee data accuracy.
  • Addressed employee relations concerns, providing HR guidance to resolve issues effectively.
  • Support disciplinary investigations and documentation.
  • Facilitated employee engagement initiatives and HR programs to enhance workplace culture and employee satisfaction.
  • Ensure statutory compliance and accurate HR documentation.
  • Partner with leaders on HR operational requirements.
  • Drive continuous improvement of HR processes.

HR & Administrative Officer

Techtronic Product Dev. Ltd
02.2019 - 11.2019
  • Managed HR and administrative operations to support organizational effectiveness.
  • Oversaw recruitment coordination and onboarding processes to enhance new hire integration.
  • Administered employee records and HR documentation to ensure accurate and compliant personnel data.
  • Ensured compliance with labor regulations.
  • Coordinated employee benefits and administrative services.
  • Supported organizational policies and employee communications.

HR Compensation & Benefits

411 BPO Inc.
05.2018 - 02.2019
  • Administered employee compensation and benefits, ensuring alignment with organizational policies.
  • Coordinated payroll-related activities, facilitating accurate and timely employee payments.
  • Coordinated payroll-related activities.
  • Processed government statutory benefits.
  • Maintained HRIS records and employee data.
  • Supported compensation programs and benefits administration, enhancing employee understanding and engagement.

Analyst, Project Control Services

Accenture Inc.
08.2017 - 05.2018
  • Managed project financial and resource reporting to ensure alignment with budgetary goals.
  • Supported operational planning and workforce coordination to optimize resource allocation.
  • Maintained project documentation and compliance to uphold regulatory standards.
  • Collaborated with cross-functional teams to improve operational efficiency.

HR, Jr. Executive

Cognizant Technology Solutions Phils. Inc.
07.2014 - 03.2017
  • Managed HR operations for assigned business units.
  • Facilitated employee onboarding and lifecycle administration to enhance new hire experience.
  • Processed employee documentation and HR transactions.
  • Guided managers in addressing employee relations matters to foster positive workplace culture.
  • Managed HR programs and compliance activities to ensure adherence to legal and regulatory standards.

HR, Generalist-Sr. Coordinator

MediCall Phils. Inc.
07.2011 - 07.2014
  • Coordinated end-to-end HR administration to support organizational needs.
  • Supported recruitment, onboarding, and employee relations.
  • Processed payroll inputs and maintained accurate HR documentation to ensure compliance.
  • Maintained employee records and government compliance.
  • Assisted in implementing HR policies and programs to enhance employee engagement.

HR Officer

Gryffin House Inc.
10.2009 - 01.2011
  • Oversaw HR administration to streamline processes and enhance service delivery.
  • Ensured compliance with labor standards.
  • Supported recruitment and employee relations.
  • Assisted with recruitment processes by coordinating interviews and candidate communication. and employee relations.
  • Monitored compliance with labor standards to mitigate risks and uphold organizational integrity.

Education

Bachelor of Science - Psychology

University of San Carlos
Cebu City
01-2009

Skills

Human Resources Operations

Employee Lifecycle Management

HR operations

Onboarding and offboarding

Employee relations

Benefits administration

Payroll coordination

HR compliance

Labor law compliance

Performance management

HRIS management

Shared Services Operations

Policy development

Process improvement

Organizational Development Support

Stakeholder management

Administrative Management

Timeline

HR Specialist

411 BPO Inc.
01.2020 - Current

HR & Administrative Officer

Techtronic Product Dev. Ltd
02.2019 - 11.2019

HR Compensation & Benefits

411 BPO Inc.
05.2018 - 02.2019

Analyst, Project Control Services

Accenture Inc.
08.2017 - 05.2018

HR, Jr. Executive

Cognizant Technology Solutions Phils. Inc.
07.2014 - 03.2017

HR, Generalist-Sr. Coordinator

MediCall Phils. Inc.
07.2011 - 07.2014

HR Officer

Gryffin House Inc.
10.2009 - 01.2011

Bachelor of Science - Psychology

University of San Carlos

COMMUNICATION

As an HR practitioner, I have developed strong verbal and written communication skills through years of collaborating with clients, vendors, employees, leaders, and cross-functional teams. I bring extensive experience in drafting and delivering professional communications, managing business correspondence, and ensuring clarity and effectiveness across all levels of the organization.

LEADERSHIP

Strong leadership experience in managing daily operations, providing team guidance, setting performance expectations, delivering feedback, and resolving workplace issues to maintain productivity and effectiveness.
Rhea Lauron Cutang