

Results-driven business professional with extensive experience in account management, business analysis, and client relations. Formerly Account Supervisor at AT&T until October 2025, with a strong record of managing key accounts, improving operational efficiency, and delivering excellent customer experience. With over seven years of experience in the BPO and telecommunications industries, I’ve worked with top companies such as AT&T, Wipro, Fusion BPO Cebu, and TP, where I honed my skills in leadership, team collaboration, and customer service excellence. I am passionate about helping businesses grow through strategic account management, performance optimization, and innovative solutions that enhance both customer and business success. Educational background includes a Master’s in Business Administration (MBA) from the University of San Carlos, which complements my hands-on experience in managing global clients and leading diverse teams across hybrid and remote work environments.
Digital Marketing Basics