REMONA FRANCES R. QUILLOSA
Legal Assistant
Cebu City
Summary
An organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
2
2
years of professional experience
3
3
Languages
Work History
Intern
Commission On Human Rights - Region VII
06.2023 - 08.2023
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Sorted and organized files, spreadsheets, and reports.
- Strong written and verbal communication skills, with experience drafting legal documents and communicating with clients.
- Excellent organizational skills, able to manage multiple tasks and prioritize deadlines effectively.
- Detail-oriented with a high level of accuracy in document preparation and case management.
- Knowledgeable in legal terminology and procedures, with a solid understanding of civil litigation and trial processes.
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
Customer Service Representative
FIS Global Solutions Philippines
11.2022 - 12.2022
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
- Offered advice and assistance to customers, paying attention to special needs or wants.
ESL Tutor
Prime Online Language International Inc.
01.2023 - Current
- Enhanced students'' English language skills by developing comprehensive lesson plans focused on grammar, vocabulary, and pronunciation.
- Created engaging presentations and visual aids to support student understanding of complex language concepts.
- Implemented creative teaching strategies tailored to various learning styles to maximize student comprehension and retention of material.
- Utilized multimedia resources, including films, music, and online tools, to supplement traditional teaching materials and maintain student engagement.
- Developed strong rapport with students by actively participating in extracurricular activities related to English language learning.
- Motivated students with accurate feedback and positive reinforcement.
- Boosted student confidence in English communication by providing personalized feedback and guidance on written and spoken tasks.
- Mentored and coached students with focus on developing independence and self-confidence.
Education
Elementary -
City Central School
Junior High School - undefined
Abellana National School
Junior High School - undefined
Cebu Institute of Technology - University
Senior High School - undefined
Cebu Institute of Technology - University
Bachelor of Arts - Political Science
University of San Jose-Recoletos
Magallanes St., Cebu City 04.2001 -
Skills
- Feedback Delivery
- Complaint resolution
- Data Entry
- Client Relations
- Computer Proficiency
- Conflict Resolution
- Legal writing
- Legal Research
- Legal Documentation
- Case Management
References
- Ofelia Aljade Ramos, Instructor, UP Cebu, 09770134908
- Kalifa Yerrej Chiong, Classmate, 09664986310
- Ryan Dave Rayla, Instructor, University of San Jose-Recoletos, ryan.rayla@usjr.edu.ph
Timeline
Intern
Commission On Human Rights - Region VII
06.2023 - 08.2023
ESL Tutor
Prime Online Language International Inc.
01.2023 - Current
Customer Service Representative
FIS Global Solutions Philippines
11.2022 - 12.2022
Bachelor of Arts - Political Science
University of San Jose-Recoletos
04.2001 -
Elementary -
City Central School
Junior High School - undefined
Abellana National School
Junior High School - undefined
Cebu Institute of Technology - University
Senior High School - undefined
Cebu Institute of Technology - University
Similar Profiles
JOYCE ANN ADLAWAN-NOLLORAJOYCE ANN ADLAWAN-NOLLORA
Attorney IV at Commission on Human Rights – Caraga RegionAttorney IV at Commission on Human Rights – Caraga Region
Anthony CastroAnthony Castro
Director of IT Operations at NYC Commission On Human RightsDirector of IT Operations at NYC Commission On Human Rights
Cheryl NicholsCheryl Nichols
Administrative Assistant Manager at Tennessee Human Rights CommissionAdministrative Assistant Manager at Tennessee Human Rights Commission