

I recenty worked in a Printer Company name FlexTG which supplies Printers for their clients all over US and Canada. I am handling customer records management, contract and device updates, ticket processing and bulk imports. My role has taught me how to stay organized, work effieciently in a fast-paced environment, and pay close attention to details while handling different kinds of tasks everyday. Records management professional prepared for this role with extensive experience in maintaining and organizing records. Proven ability to streamline document processes and ensure compliance with regulatory requirements. Known for strong team collaboration and adaptability to changing needs. Expertise in data integrity and confidentiality. Records management professional with proven expertise in maintaining, organizing, and securing sensitive data. Strong ability to collaborate with teams to meet organizational goals, adaptable to evolving requirements, and consistently reliable. Skilled in records retention, data entry, compliance, and confidentiality standards. Known for integrity, efficiency, and results-driven approach.
Controlled client records to ensure accuracy and compliance. Supported team by addressing escalations and providing training as needed. Managed client contracts and updated essential information regularly. Processed Zendesk tickets and facilitated bulk imports efficiently.
Served as booking assistant for Booking.com during first year. Promoted to auditor within compliance team to ensure agent integrity through audits. Conducted thorough audits of agents' activities to maintain high compliance standards. Collaborated with compliance team to develop effective auditing processes. Assessed adherence to company policies among booking agents through regular evaluations.
their work and how they deal with the customer.
Facilitated hotel, flight, and activity bookings for customers through Expedia.com. Managed customer complaints and coordinated flight rearrangements using GDS and Sabre. Provided assistance with escalations to resolve issues promptly and effectively.
withexcellent experimcenof their trip.
Supportin and engaging with students utilizing bank accounts for reimbursement of tuition fees.
Skilled in records and data management, Zendesk/Service Now ticket handling, CRM systems, Microsoft Office Suite, date entry, bulk updates/imports, compliance monitoring, and adminstrative support I'm also comfortable handling ang assistinh customer through email and phone support tools using tools like Ring Central