REYNAN TRIA
FOOD SERVICE MANAGEMENT
TONDO MANILA
Summary
Well-trained Assistant Restaurant Manager promoting 13 years of expertise in food and beverage industry. Passionate leader with know-how to develop positive working environment and improved employee retention. Great customer service and conflict resolution skills. Experienced Assistant Restaurant Manager bringing demonstrated success in developing and motivating strong restaurant teams to assist hundred customers hourly. Keeps all areas clean and sanitized while managing inventory and preventing waste. Positive and upbeat with customers and team members alike. Sharp Assistant Restaurant Manager focused on increasing patronage and boosting revenues. Offering exemplary food safety skills and team development skills.
Overview
13
13
years of professional experience
Work History
Assistant Restaurant Manager
Mary Grace Foods Incorporated
10.2019 - Current
- Mentored and developed staff members for career advancement opportunities, leading to a more skilled and motivated workforce.
- Promoted a positive work environment with proactive conflict resolution strategies and team-building activities.
- Monitored daily cash transactions, ensuring accuracy in all financial reporting processes.
- Enhanced customer satisfaction by addressing and resolving complaints promptly and professionally.
Officer-in-Charge
Mary Grace Foods Incorporated
05.2016 - 10.2019
- Championed change initiatives by embracing innovation and promoting a culture of continuous improvement.
- Improved overall unit efficiency by implementing streamlined processes and procedures.
- Conducted data-driven decision-making processes that led to improved organizational performance.
- Recognized for exceptional leadership skills, receiving multiple commendations for outstanding performance as OfficerinCharge.
Team Leader
Mary Grace Foods Incorporated
05.2014 - 05.2016
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Promoted a culture of continuous improvement by encouraging feedback from all levels of the organization and implementing actionable changes accordingly.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
Barista Shift Supervisor
Mary Grace Foods Incorporated
05.2012 - 05.2014
- Contributed to store growth through active participation in local events which promoted brand awareness and drove customer engagement.
- Collaborated with management to develop innovative marketing strategies that increased foot traffic into the store during slower periods.
- Maintained accurate financial records with diligent cash management practices to minimize discrepancies during shift changes.
- Trained new team members on barista skills, cash handling procedures, and company policies for consistent performance across the team.
Food Server
Mary Grace Foods Incorporated
07.2011 - 05.2012
- Mastered menu knowledge to provide accurate information and helpful suggestions to guests.
- Streamlined order-taking process for faster service and increased table turnover rate.
- Provided exceptional service to large parties, coordinating with the team for smooth operations.
- Demonstrated strong multitasking skills by managing several tables at once while maintaining high standards of service quality.
- Successfully maintained an orderly workspace under pressure by clearing tables promptly after diners'' departures.
- Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.
Education
Bachelor of Science - Hotel, Motel, And Restaurant Management
04.2001 -
Skills
Inventory Control
Additional Information
PERSONAL DETAILS:
AGE: 34 YO
SEX: MALE
BIRTH DATE: OCT. 22, 1989
BIRTH PLACE: MANILA
HEIGHT: 152.4 CM
CIVIL STATUS: SINGLE
NATIONALITY: FILIPINO
RELIGION: ROMAN CATHOLIC
CHARACTER REFERENCE:
NORMAN ARRIOLA (+63917 872 4539)
JR. AREA COORDINATOR
MARY GRACE FOODS INCORPORATED
VONETTE RAAGAS(+63917 515 7533)
AREA MANGER
MARY GRACE FOODS INCORPORATED
CHARLES BUKUHAN (+63918 943 4589)
PROPRIATOR
NEW MJCR TRADING
Timeline
Assistant Restaurant Manager - Mary Grace Foods Incorporated
10.2019 - Current
Officer-in-Charge - Mary Grace Foods Incorporated
05.2016 - 10.2019
Team Leader - Mary Grace Foods Incorporated
05.2014 - 05.2016
Barista Shift Supervisor - Mary Grace Foods Incorporated
05.2012 - 05.2014
Food Server - Mary Grace Foods Incorporated
07.2011 - 05.2012
OUR LADY OF FATIMA UNIVERSITY - Bachelor of Science, Hotel, Motel, And Restaurant Management
04.2001 -
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