Reynaliza Dizon Tan
Davao City
Summary
To be associated with progressive organization that provides me with advancement opportunity and knowledge empowerment and to explore other field aside from my chosen career. Seeking a position to use my functional skills to perform as an individual and help the customers resolve their problems leading a team with greater efficiency.
Overview
9
9
years of professional experience
Work History
Business Owner
AkioDana Rent-to-Own Motorcycles
06.2019 - Current
- Assisted customers with inquiries, providing accurate information and solutions to enhance satisfaction.
- Resolved product-related issues through effective troubleshooting and communication skills.
- Collaborated with team members to streamline processes and improve service delivery.
- Maintained detailed records of customer feedback for continuous service improvement initiatives.
- Remote
Business Owner
AkioDana House for Rent
06.2019 - Current
- Assisted customers with inquiries, providing accurate information and solutions to enhance satisfaction.
- Resolved product-related issues through effective troubleshooting and communication skills.
- Collaborated with team members to streamline processes and improve service delivery.
- Maintained detailed records of customer feedback for continuous service improvement initiatives.
- Remote
Customer Service Representative
IBEX Global
04.2017 - 01.2018
- Assisted customers with inquiries, providing accurate information and solutions to enhance satisfaction.
- Resolved product-related issues through effective troubleshooting and communication skills.
- Collaborated with team members to streamline processes and improve service delivery.
- Maintained detailed records of customer feedback for continuous service improvement initiatives.
Education
Bachelor of Science - Pharmacy
University of Southern Mindanao
01.2016
undefined
Notre Dame of Pikit Inc.
01.2009
undefined
Pikit Montessori Educational Center
01.2005
undefined
Philippine Institute of Quezon City
01.1999
Skills
- Customer service
- Customer relations
- Attention to detail
- Driven and determined
- Work Planning and Prioritization
ON THE JOB TRAINING
- NCCC HB1-Ma-a Davao City, Philippines (Community Pharmacy 200 hours)
- Philippine Institute of Traditional and Alternative Health Care (PITAHC) Cotabato City, Philippines (Manufacturing Pharmacy 200 hours)
- Brokenshire Integrated Health Ministries, Inc. (BIHMI) Davao City, Philippines (Hospital Pharmacy Internship 200 hours)
- Kidapawan Doctors Hospital Inc. (KDHI) Kidapawan City, Philippines (Major Internship/Specialization 360 hours)
Timeline
Business Owner
AkioDana Rent-to-Own Motorcycles
06.2019 - Current
Business Owner
AkioDana House for Rent
06.2019 - Current
Customer Service Representative
IBEX Global
04.2017 - 01.2018
Bachelor of Science - Pharmacy
University of Southern Mindanao
undefined
Notre Dame of Pikit Inc.
undefined
Pikit Montessori Educational Center
undefined
Philippine Institute of Quezon City