Reynald Garcia
Area Manager
Mandaluyong City, Metro Manila,00
Summary
Dynamic leader with a proven track record at The Moment Group Inc., excelling in operations management and team leadership. Spearheaded initiatives that significantly enhanced customer satisfaction and operational efficiency. Skilled in MS Office and Google Apps, adept at fostering innovative team growth and exceeding targets through strategic planning and performance management.
Overview
14
14
years of professional experience
Work History
Establishment Manager - Area Manager
The Moment Group Inc.
03.2018 - Current
- Developed strong relationships with clients, leading to increased customer satisfaction and repeat business.
- Improved overall efficiency by identifying areas in need of improvement and implementing necessary changes.
- Coordinated with various departments to facilitate smooth communication, enhancing operational effectiveness.
- Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
- Initiate and create innovative forms and templates that helps the day to day operations as well as to monitor and analyze the historical data.
- Handles training management of the brand, creative fresh and innovative ideas that helps people grow and motivated.
Server - Captain Waiter - Supervisor
The Moment Group Inc.
03.2017 - 03.2018
- Ensured compliance with food safety regulations by monitoring proper food handling practices among staff members.
- Supported overall restaurant operations by filling in as needed for various roles, including host, busser, and bartender when necessary.
- Streamlined communication with kitchen staff to ensure accurate order preparation and timely delivery.
Bartender
Food Story Inc.
03.2016 - 01.2017
- Kept bar presentable and well-stocked to meet customer needs.
- Served high customer volumes during special events, nights, and weekends.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Dining Staff
Banana Leaf Asian Cafe
07.2013 - 06.2014
- Improved team efficiency through clear communication with colleagues during high-volume shifts.
- Participated in regular training sessions on food safety standards and practices, ensuring compliance within the dining area.
- Developed strong working relationships with fellow staff members, fostering a positive work environment and seamless teamwork.
- Ensured proper food handling and storage practices were followed, minimizing waste and ensuring a safe dining environment for guests.
Waiter / Banquet Waiter
Mary Jay Restaurant
10.2010 - 06.2013
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Ensured food safety compliance by adhering to proper handling procedures when serving dishes.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
Education
Bachelor of Science - Hotel And Restaurant Management
Our Lady of Fatima University
Valenzuela, Metro Manila, Philippines 04.2001 -
High School Diploma -
Malabon National High School
Malabon, Metro Manila, Philippines 04.2001 -
San Roque Elementary School
Navotas, Metro Manila, Philippines03-2005
Skills
Team Leadership
Operations Management
Strategic Planning
Performance Management
Fluent in MS Office specifically Excel
Able to use Google Application such as Forms, Sheets, Etc
Timeline
Establishment Manager - Area Manager
The Moment Group Inc.
03.2018 - Current
Server - Captain Waiter - Supervisor
The Moment Group Inc.
03.2017 - 03.2018
Bartender
Food Story Inc.
03.2016 - 01.2017
Dining Staff
Banana Leaf Asian Cafe
07.2013 - 06.2014
Waiter / Banquet Waiter
Mary Jay Restaurant
10.2010 - 06.2013
Bachelor of Science - Hotel And Restaurant Management
Our Lady of Fatima University
04.2001 -
High School Diploma -
Malabon National High School
04.2001 -
San Roque Elementary School