Rey Mark Cagais
Electrical Engineer
Claveria, Province of Misamis Oriental
Summary
Detail-oriented Area Manager successful in building and motivating dynamic teams while cultivating company culture in which staff member feel comfortable voicing questions and concerns, as well as contributing new ideas driving growth initiatives. Highly motivated team leader and coach driven to cut company costs and boost revenue through innovative management and sales techniques. Dynamic and client-focused strategic thinker eager to leverage extensive background and expertise to contribute to the success of a growing organization.
Overview
8
8
years of professional experience
Work History
Area Manager
Misamis Oriental II Electric Service Cooperative
2021.11 - Current
- Developed strong relationships with clients, leading to increased customer satisfaction and repeat business.
- Improved overall efficiency by identifying areas in need of improvement and implementing necessary changes.
- Coordinated with various departments to facilitate smooth communication, enhancing operational effectiveness.
- Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
- Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.
- Assessed reports to evaluate performance, develop targeted improvements, and implement changes.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
Metering Section Head
Misamis Oriental II Electric Service Cooperative
2018.06 - 2021.11
- Established effective communication channels between departments, promoting collaboration and information sharing.
- Optimized workflow processes for increased efficiency, resulting in reduced turnaround times for deliverables.
- Collaborated with stakeholders to develop clear objectives, strategies, timelines, budgets, risk assessments, monitoring plans, evaluations/results reporting frameworks for successful implementation of initiatives.
- Ensured compliance with industry regulations by conducting regular audits and implementing corrective actions as needed.
- Conducted thorough analyses of operational data to identify areas for improvement and recommend actionable solutions.
- Delivered measurable results through the execution of targeted process improvements that drove cost savings without sacrificing quality or service levels.
Consumer Technical Services Officer
Misamis Oriental II Electric Service Cooperative
2016.07 - 2018.06
- Established effective relationships with key stakeholders both internally and externally for increased collaboration opportunities.
- Mentored junior staff members, helping them develop their skills and advance in their careers.
- Improved department efficiency by streamlining and implementing policies and processes.
- Implemented process improvements that streamlined workflows, reducing redundancies and increasing operational efficiency.
Education
Bachelor of Science - Electrical Engineering
St. Peter's College
Sabayle Street, Iligan City 2001.04 -
Associate of Science - Electrical Technology
Mindanao State University-MAIGO
Poblacion, Maigo, Lanao Del Norte 2001.04 -
Skills
Operations Management
Customer Relationship Management
Leadership skills
Decision-Making
Electrical experience
Power systems
Electrical safety standards
Electrical Engineering Standards
Timeline
Area Manager
Misamis Oriental II Electric Service Cooperative
2021.11 - Current
Metering Section Head
Misamis Oriental II Electric Service Cooperative
2018.06 - 2021.11
Consumer Technical Services Officer
Misamis Oriental II Electric Service Cooperative
2016.07 - 2018.06
Bachelor of Science - Electrical Engineering
St. Peter's College
2001.04 -
Associate of Science - Electrical Technology
Mindanao State University-MAIGO
2001.04 -
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