Seeking a challenging role in a reputable organization to further develop learning, knowledge, and skills. Utilizing strong interpersonal skills to drive goals of a customer-centric company, with focus on delivering exceptional customer satisfaction and enhancing overall customer experience.
Overview
9
9
years of professional experience
Work History
Warehouse Picker
Hapseng SukiMart
Rizal St. Barangay III, San Jose, Occidental Mindoro
06.2022 - 05.2023
Used scanners to quickly locate and track items in warehouse.
Collaborated with team members to achieve daily pick and pack goals.
Met productivity goals consistently by prioritizing tasks effectively and staying focused during peak hours.
Enhanced warehouse efficiency by maintaining a clean and organized work area, adhering to safety regulations.
Improved order accuracy by diligently picking products according to pick lists and packing slips.
Organized warehouse shelves and racks to maximize space utilization.
Operated pallet jacks to safely transport goods from warehouse to shipping area.
Reduced product damage, carefully inspecting items for defects before packaging and reporting any issues promptly.
Maintained high customer satisfaction with accurately picked orders that met or exceeded expectations.
Maximized storage space utilization through careful organization of products on shelves and racks.
Collaborated with inventory control team for accurate stock levels and proper storage of goods.
Maintained clean and safe work environment.
Printed labels, packaged boxes, and loaded into outbound containers.
Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
Service Crew Jolibee San Jose
Staff Search Asia Service Cooperative
Rizal St. Barangay VII, San Jose, Occidental Mindoro
06.2021 - 01.2022
Enhanced customer satisfaction by providing efficient and friendly service.
Collaborated with team members to meet high standards of service during peak hours.
Developed strong multitasking abilities while managing multiple responsibilities simultaneously during high-pressure situations.
Prepared food items accurately and quickly, adhering to strict food safety guidelines.
Maintained a clean and organized work environment for improved customer experiences.
Kept customers and crew areas organized.
Contact Tracer
DILG MIMAROPA
San Jose Occidental Mindoro
08.2020 - 12.2021
Maintained patient confidentiality while managing sensitive personal information during interviews and follow-up communications.
Demonstrated adaptability by transitioning between different contact tracing software platforms as required, maintaining proficiency in each system.
Collaborated effectively with a diverse team of public health professionals to streamline contact tracing processes and share best practices.
Monitored cases closely, ensuring prompt follow-up and escalation when required for high-risk or non-compliant individuals.
Pump Boy
Petron and Farm House
Poblacion Makato, Aklan
04.2017 - 03.2020
Maintained a clean work area through regular sweeping, mopping, and trash removal tasks, promoting an inviting atmosphere for shoppers.
Aided in the implementation of loss prevention strategies by conducting regular inspections of backroom areas and maintaining vigilance on the sales floor.
Boosted customer loyalty with friendly assistance and helpful responses to inquiries regarding products or services.
Increased store efficiency through effective communication with team members, ensuring smooth daily operations.
Bagger
Sanford Marketing Corp.
Sta. Ana Manila
04.2015 - 09.2015
Assisted with maintaining clean and organized store appearance.
Collected and returned all hand baskets and shopping carts to proper place for new customer use.
Worked together with cashiers to guarantee customer satisfaction.
Assisted in maintaining a clean store environment for a pleasant shopping experience.
Salesman
FU’S Merchandise De Kalibo INC.
Kalibo, Aklan
07.2014 - 12.2014
Developed strong client relationships through consistent communication and exceptional customer service.
Assisted customers in selecting appropriate products based on their needs, boosting satisfaction rates.
Increased sales by offering advice on purchases and promoting additional products.
Increased sales revenue by identifying potential clients and conducting persuasive product presentations.