Reyland Terencio
Restaurant Supervisor
General Trias, Province of Cavite
Summary
Dynamic Supervisor and Trainer with extensive list of successes elevating operations across diverse food service organizations. Skilled in building and retaining talented teams by establishing collaborative work environments. Dedicated to maintaining impeccable service areas with focus on optimizing individual experiences and brand loyalty.
Overview
14
14
years of professional experience
1
1
Language
Work History
Restaurant Supervisor
Royal Caribbean International
12.2010 - Current
- Handled guest complaints professionally, resolving issues to enhance overall satisfaction levels.
- Supervised staff to confirm that all food and beverage orders were promptly and accurately prepared.
- Improved customer satisfaction by ensuring consistent quality of food and service.
- Monitored health and safety standards to maintain a clean, safe working environment.
Restaurant Waiter
Royal Caribbean International
12.2010 - 12.2018
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas for optimal guest experience.
Education
Associate of Arts -
Barotac Nuevo Polytechnic Institute
Barotac Nuevo, Province Of Iloilo, Philippines 05.2001 -
Skills
- Staff Management
- Staff Supervision
- Employee Motivation
- Staff Training
Timeline
Restaurant Supervisor
Royal Caribbean International
12.2010 - Current
Restaurant Waiter
Royal Caribbean International
12.2010 - 12.2018
Associate of Arts -
Barotac Nuevo Polytechnic Institute
05.2001 -
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