Summary
Overview
Work History
Education
Skills
Trainings and Seminars
Timeline
CustomerServiceRepresentative

REYES PAMELA ANNE

Senior Application Systems Engineer
Lipa,Batangas

Summary

Knowledgeable on business and systems requirements, user acceptance testing and maintenance support. Accomplished at leveraging past lessons to inform future decision making.

Overview

5
5
years of professional experience
5
5
years of post-secondary education

Work History

Programmer / SQL Developer (Software Development)

ResourceLink (in-house Human Resource and Payroll System)
2018.04 - Current
  • Work in an agile environment
  • Performed as a team member on an agile team focused on software delivery and support
  • Regularly attend daily stand-up meeting, planning sessions and backlog grooming sessions
  • Modifies the required modules and/or the standard functionality based in the technical specifications provided
  • Customize and perform unit testing for in-house developed human resource system, which is designed to provide information necessary to effectively manage the organization
  • Unit and integration testing and facilitation of user acceptance test

Application Maintenance and Support

ResourceLink (in-house Human Resource and Payroll System)
2018.04 - Current
  • Support that provides immediate, accurate and comprehensive solution to user requests and inquiries.
  • Facilitates customer requests and escalation of issues.
  • Assists in business analysis in solving technical/application issues during project implementation for big projects
  • Performs unit testing for the custom and newly developed functionalities

Business Analyst

ResourceLink (in-house Human Resource and Payroll System)
2018.04 - Current
  • Conducts requirements gathering with customers (via call or email) to determine the project scope
  • Reviews and analyses the specified business requirements
  • Translates the customer’s business requirement into functional requirements in a clear and detailed manner that is comprehensible to developers
  • Identifies and establishes the project scope and parameters of requirements to manage the customer’s expectations

Application Systems Engineer

Weserv Systems International, Inc. (a subsidiary of Fujitsu Philippines Inc.)
2016.06 - 2018.03
  • Onshore Programmer / SQL Developer (Onshore support and development in Malaysia)
  • Enterprise Resource Planning modules
  • Migration of software applications
  • Investigate and develop complex PL/SQL scripts
  • Perform unit, basic and function testing activities and documentation

Education

Bachelor of Science - Computer Engineering

De La Salle - Lipa
Lipa Batangas
2011.06 - 2016.04

Skills

    Software Development Life Cycle

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Trainings and Seminars

  • AWS Cloud Practitioner Trainee
  • RPA Developer (Ui Path)
  • SAB ABAP Training
  • International Nanotechnology Convention and Exhibition 2016 (Tokyo Big Sight, Tokyo, Japan)
  • Tokyo Big Sight, Tokyo, Japan (Dr. Toru Shimizu, Director of JASA)
  • KDDI Data Center (Tokyo, Japan)

Timeline

Programmer / SQL Developer (Software Development)

ResourceLink (in-house Human Resource and Payroll System)
2018.04 - Current

Application Maintenance and Support

ResourceLink (in-house Human Resource and Payroll System)
2018.04 - Current

Business Analyst

ResourceLink (in-house Human Resource and Payroll System)
2018.04 - Current

Application Systems Engineer

Weserv Systems International, Inc. (a subsidiary of Fujitsu Philippines Inc.)
2016.06 - 2018.03

Bachelor of Science - Computer Engineering

De La Salle - Lipa
2011.06 - 2016.04
REYES PAMELA ANNESenior Application Systems Engineer