Organized Virtual Assistant dedicated to improving accuracy and efficiency by maintaining and developing administrative and procedural processes. a focused and communicative individual possessing superb data entry, time management, and customer service skills. Offering 12 years of experience providing quality administrative support to clients.
Overview
19
19
years of professional experience
1
1
Language
Work History
Virtual Assistant | Admin Assistant
David French & Associates
12.2023 - 01.2024
Set up virtual Zoom meetings, invited guests and disseminated agendas.
Monitored emails, organized inbox, and prioritized messages for supervisor.
Answered and screened calls to provide information, schedule appointments and take detailed messages.
Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Supported financial operations through meticulous bookkeeping tasks such as invoicing, expense tracking, and budget management.
Maintained a well-organized database system for improved information accessibility in daily operations.
Streamlined administrative processes for increased productivity through effective email management and calendar coordination.
Managed multiple priorities effectively under tight deadlines while remaining detail-oriented throughout each task.
Managing client’s business by organizing office task, completing task without supervision, managing contact list and spreadsheets, encoding patient’s profile online for medical purposes, maintaining calendar and setting up meetings, making travel arrangements for my client’s personal transaction, handling billing and accounting, sending out requested information by the therapist to home health agencies, handling calls inbound and outbound, urgent reports from the therapist regarding a patient’s status reported to home health agencies, handling client’s email, specialized internet research, managing and maintaining social media, recruiting specialists,hiring and interviewing therapist for the company.
Managed risk effectively by instituting comprehensive mitigation strategies across the organization''s operations.
Expanded market presence through the successful negotiation of key partnerships and acquisitions.
Assisted in recruiting, hiring, and training of Therapists.
Executive Assistant
DesignedVR- Vacation Rental Management Company
07.2021 - 02.2024
Update Spreadsheet, check spreadsheet, update spreadsheet, data entry, monitor deadlines/dues and inform appropriate parties when necessary, check emails, update team or group chat (via what’s app), coordinate showings, enter in the calendar to schedule a reminder, draft offers, submit to the team for verification, send contracts to the client via signow for signature, schedule inspections and walkthroughs or team visits, file and maintain necessary documents, assist and support the team in real estate-related work, make calls as instructed, make calls if necessary
Enhanced productivity by organizing travel arrangements and coordinating accommodations for executives.
Supported executives in decision-making processes by conducting research and presenting findings in clear formats.
Proactively identified areas requiring attention or improvement aligning priorities effectively in line with executive preferences.
Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
Screened calls and emails and initiated actions to respond or direct messages for managers.
Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
Virtual Assistant | Property Management Assistant
Revolution Renting (Vacation Rental Company)
12.2023 - 01.2023
Email management and handling calls, coordinates, organizes, and maintains required legal documents and contracts to file or saved in cloud storage, collecting invoices and forwarding them to the accounting, data entry, maintaining and updating spreadsheet
Executive Assistant
Keller Williams Real Estate
11.2017 - 01.2023
Handling calls to schedule open house for agent, creating/editing flyers, coordinates and maintains records for staff office, handling Excel, MS Word, Adobe, CAR, Zipform, Docusign, MLS and social management, create schedule through google calendar or Wise Agent software, email work (Legal document process) between agent, broker, escrow and client
Recruiting Specialist
Staffing Etc.
09.2014 - 09.2016
Recruits qualified applicants for licensed practical nurses, graduate nurse positions, or positions requiring registered nurse licensure, interview candidates and refers them to the appropriate clinical service, recruits, interviews, checks references, makes offers, and conducts orientation for new employees, performs exit interviews and processes change of employee status
Managing client’s business by organizing office task, completing task without supervision, manage contact list and spreadsheets, encoding patient’s profile online for medical purposes, maintain calendar and set up meetings, make travel arrangements for my client’s personal transaction, handle billing and accounting, send out requested information by therapist to home health agencies, handling calls inbound and outbound, urgent reports from the therapist regarding a patient’s status reported to home health agencies, handling client’s email, specialized internet research, managing and maintaining social media, recruiting specialist/hiring and interviewing therapist for the company
Virtual Assistant
Sony Entertainment Artist
06.2013 - 11.2013
Devising and maintaining office systems, including data management and filing, arranging travel, visas and accommodation and, occasionally, travelling with the manager to take notes or dictation at meetings, screening phone calls, enquiries and requests, and handling them when appropriate, organizing and maintaining diaries and making appointments, dealing with incoming email, faxes and post, often corresponding on behalf of the manager, taking dictation and minutes, producing documents, briefing papers, reports and presentations, organizing and attending meetings and ensuring the manager is well prepared for meetings, carrying out specific projects and research, responsibility for accounts and budgets, taking on some of the manager's responsibilities and working more closely with management, deputizing for the manager, making decisions and delegating work to others in the manager's absence, being involved in decision-making processes
Virtual Assistant
Crown Realty- Real Estate
10.2011 - 09.2012
Calling at least 50 potential clients daily, attend listing appointments, memorize scripts and dialogues, represent Seller’s in the sale of their home, know Real Estate Law’s, review offers/contracts
Virtual Assistant
Hubport Incorporated (Outsourcing Company)
11.2010 - 03.2011
Managing emails, telephone calls, schedule management, data management, bookkeeping, online research, client and partner management, social media management, virtual assistants as trainer
Receptionist
D’Counter Hotel
10.2008 - 04.2009
Dealing with bookings by phone, email, letter, fax or face to face, completing procedures when guests arrive and leave, choosing rooms and handing out keys, preparing bills and taking payments, taking and passing on messages to guests, dealing with special requests from guests (like booking tickets, ordering foods outside or storing valuable items), answering questions about what the hotel offers and the surrounding area, dealing with complaints and problems
Secretary
J.V dela Cruz Electrical Engineering Group
04.2007 - 10.2008
Answering telephone calls, maintaining diaries, arranging appointments, taking messages, typing and word processing, organizing and servicing meetings, managing databases, prioritizing workloads, recruiting, training and supervising junior staff, collect and disburse funds from cash accounts, and keep records of collections and disbursements, order and dispense supplies
Call Center Agent
Marco Polo Hotel Davao
02.2006 - 04.2006
Doing outbound calls, selling VIP discount cards to locals, to experience the 5-star hotel, promoting and advertising the hotel
Secretary
White Unto Harvest
04.2005 - 01.2006
Assisting clients' workload, prepare and mail checks, operate office equipment such as fax machines, copiers, and phone systems, and use computers for spreadsheet, word processing, database management, and other applications, mail newsletters, promotional material, and other information, make copies of correspondence and other printed material, set up and maintain paper and electronic filing systems for records, correspondence, and other material
Education
Bachelor of Science in Nursing -
Brokenshire College
Skills
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Competency Summary
Exceptional listener and communicator who effectively conveys information verbally and in writing.
Highly analytical thinking with demonstrated talent for identifying, scrutinizing, improving, and streamlining complex work processes.
Flexible team player who thrives in environments requiring ability to effectively prioritize and juggle multiple concurrent projects.