REYNALDO PORRAS JR
Dasmariñas City,Cavite
Summary
Proficient in working with others to achieve an objective promptly and with excellence. Dynamic person and responsible approach to any task undertaken or situation presented. Self-driven team player possessing a proactive approach along with exceptional communication and problem-solving skills
Overview
2
2
years of professional experience
4
4
years of post-secondary education
Work History
Passenger Service Agent
Ninoy Aquino International Airport
Pasay City
8 2022 - Current
- Perform standard procedures for passenger handling through departure and arrival areas
- Provide appropriate solutions for passenger concerns, ensuring a comfortable and safe flight experience
- Offer assistance to passengers with special needs, including incapacitated individuals and the elderly
- Assist VIPs and cabin crew members in both departure and arrival areas
- Conduct security measures by profiling passengers to ensure compliance and acceptance.
- Guide junior staff members in effective problem-solving techniques while cultivating a team environment that encourages continuous learning.
Flight Attendant Training Program
PTC - MILCOM Aviation Training Center Inc.
Parañaque City, Metro Manila
05.2022 - 06.2022
- Trained in flight attendant routines and work responsibilities
- Acquired familiarity with safety emergency equipment and evacuation procedure
- Demonstrated proficiency in handling passengers in various scenarios onboard the aircraft
- Recognized in-flight services, safety protocols, security measures, and general guidelines
Education
Bachelor of Science in Tourism Management -
Cavite State University
Indang, Cavite 08.2018 - 05.2022
Skills
Strong interpersonal and communication skills
Service-oriented and excellent decision-maker
Flexible in any given situation and fast-paced environment
Ability to work under pressure
Team-oriented professional
Cross-cultural competence
References
- Joanna Olores - Supervisor
MacroAsia Airport Services Corporation
joan.olores@mascorp.ph | 09155249290,
- Gilmer Paul Mendoza - Lead Passenger Service Agent
MacroAsia Airport Services Corporation
gilmerpaul@yahoo.com | 09398940848
Timeline
Flight Attendant Training Program
PTC - MILCOM Aviation Training Center Inc.
05.2022 - 06.2022
Bachelor of Science in Tourism Management -
Cavite State University
08.2018 - 05.2022
Passenger Service Agent
Ninoy Aquino International Airport
8 2022 - Current