Overview
Work History
Education
Skills
References
Timeline
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Rey Buenafe Jr.

Rey Buenafe Jr.

Technical Support Representative
Caloocan,00

Overview

9
9
years of professional experience

Work History

Learning Specialist (Ad-Hoc)

Infocom Technologies
Quezon City
07.2023 - Current

Overview: As a Learning Specialist, I design, deliver, and evaluate learning programs to meet organizational goals and enhance employee development.

Responsibilities:

  • Analyze training needs and develop curriculum.
  • Facilitate engaging training sessions.
  • Manage learning technology and evaluate program effectiveness.
  • Collaborate with stakeholders and provide professional development opportunities.

Technical Support Representative

Infocom Technologies
Quezon City
09.2021 - 07.2023

Overview: As a TSR in our internet company, I provide technical assistance to customers, troubleshoot issues, and ensure smooth operation of internet services.

Responsibilities:

  • Assist customers with technical issues.
  • Troubleshoot hardware and software problems.
  • Communicate solutions clearly and effectively.
  • Collaborate with internal teams for issue resolution.

Logistic Clerk

School of Tomorrow, Philippines
08.2016 - 08.2021
  • Assist in registration related details
  • Pack and Ship materials needed for event
  • Assist in follow-up on venues
  • Perform other task as assigned by the immediate superior.

Service Crew

Jollibee Food Corporation
08.2015 - 03.2016
  • Take orders from customer and present them as requested
  • Pack foods ordered by customer and serve them in the most efficient manner
  • Get tables cleaned once customers are through with their dining
  • Help with outdoor delivery or with food preparation at the kitchen, depending on what is required at any particular time.

Education

2 years course Computer Science -

Asian Institute of Science and Technology

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Camarin High School

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Camarin Elementary School

2 years course Computer Science - undefined

Asian Institute of Science and Technology

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Camarin High School

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Camarin Elementary School

Skills

Knowledgeable with Microsoft Office

Basic Knowledge with Hyper Text Markup Language (HTML)

Basic Knowledge with Turbo C Programming

Basics on handling of shipments

Interpersonal Skills

Problem Solving and Critical Thinking

Multitasker

Can communicate in English

References

  • Jerah, Pastoral Team Leader, Infocom Technologies, 09958313163
  • Edna Sanchez, Human Resource Manager, School of Tomorrow, Philippines, 09357434889
  • Joanna Grant Cabotaje, Talent Acquisition Specialist, Microsourcing Philippines, Inc., 09054569662

Timeline

Learning Specialist (Ad-Hoc)

Infocom Technologies
07.2023 - Current

Technical Support Representative

Infocom Technologies
09.2021 - 07.2023

Logistic Clerk

School of Tomorrow, Philippines
08.2016 - 08.2021

Service Crew

Jollibee Food Corporation
08.2015 - 03.2016

2 years course Computer Science -

Asian Institute of Science and Technology

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Camarin High School

undefined

Camarin Elementary School

2 years course Computer Science - undefined

Asian Institute of Science and Technology

undefined

Camarin High School

undefined

Camarin Elementary School
Rey Buenafe Jr.Technical Support Representative