Rexilyn Capangpangan
Shadow Teacher
Silang,Cavite
Summary
Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach. Enthusiastic Student Teacher with good leadership and interpersonal skills. Talented in providing strong quality instruction and creating positive learning environments. Dedicated to helping creative supportive, stimulating, and learning-focused classroom environments. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.
Overview
4
4
years of professional experience
2
2
years of post-secondary education
Work History
Shadow Teacher
Self Employed
Silang
02.2023 - Current
- Evaluated student performance regularly to track progress and adjust instructional methods accordingly.
- Enhanced learning outcomes by providing one-on-one support for students with special needs.
- Facilitated peer interactions to promote socialization among students with varying abilities.
- Reinforced essential life skills through practical application during daily activities at school.
- Assisted in the implementation of behavior intervention plans to minimize disruptions and improve overall classroom function.
- Fostered strong connections with each student under my care, resulting in a more engaged and motivated learning experience.
Sales Clerk
Eljack Herbal Trading
Ipil
02.2021 - 02.2023
- Contributed to store profitability through diligent cost control measures and loss prevention strategies.
- Demonstrated strong communication skills while interacting with diverse clients, building rapport that facilitated successful transactions.
- Handled returns or exchanges professionally, minimizing negative experiences for customers while adhering to company policies.
- Conducted periodic audits of cash registers; ensured accurate cash handling for both opening and closing procedures.
- Managed inventory to ensure optimal product availability for meeting customer needs.
- Maintained a clean, organized sales floor to promote a pleasant shopping experience for customers.
- Developed strong relationships with customers, driving repeat business and loyalty.
Customer Service Representative
Teleperformance
Cebu
04.2020 - 10.2020
- Conducted training sessions for Customer Service Representatives on various aspects of the job including soft skills development, product knowledge enhancement, and procedural updates.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Utilized data analytics tools to monitor performance trends regularly, identifying areas for improvement and implementing necessary changes.
- Streamlined call center processes for improved efficiency and reduced wait times.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Improved communication between departments by facilitating interdepartmental meetings focused on problem-solving strategies for common issues affecting customers'' experiences.
Education
N/A - Education
University of Cebu
Cebu City, Cebu 06.2015 - 11.2017
Skills
Social Skills Development
Special Education
Teaching strategies
Emotional Support
Sensory Integration
Patience and Empathy
Visual Schedules
Autism Spectrum Knowledge
Timeline
Shadow Teacher
Self Employed
02.2023 - Current
Sales Clerk
Eljack Herbal Trading
02.2021 - 02.2023
Customer Service Representative
Teleperformance
04.2020 - 10.2020
N/A - Education
University of Cebu
06.2015 - 11.2017