Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Rexie T. Abad

Cainta

Summary

Dedicated Customer Service Professional with knowledge of quality customer service delivery and proven multitasking abilities. Committed in maintaining healthy professional relationships to prove protability and drive business results.

Overview

5
5
years of professional experience

Work History

Customer Service Representative 3

Teletech
Cainta
01.2025 - 07.2025
  • Provided assistance to customers through various communication channels.
  • Resolved customer inquiries by utilizing company resources and knowledge base.
  • Documented customer interactions accurately in the customer relationship management system.
  • Assisted customers with inquiries and resolved issues effectively.
  • Documented customer interactions for quality assurance and training purposes.
  • Resolved complex problems by working with other departments to provide solutions that meet customer needs.

Recruitment Coordinator

Foundever
02.2023 - 06.2025
  • Serve as a reliable bridge between applicants and associates with their respective staffing company local branch.
  • Conducts prescreening and set up appointments for applicant's job interview.
  • Always makes sure that the branch is always in touch with their applicants or associates and that all pre employment to post employment concerns are addressed in a timely manner.

Technical Support Representative

Concentrix
03.2021 - 03.2022
  • Assigned as a troubleshooting partner of customers experiencing technical difficulties with their internet and or cable TV provider.

Customer Service Representative

Teleperformance
08.2020 - 02.2021
  • Handled a healthcare account aligned with customers' prescription claims and insurance plan enrollment.

Education

Bachelor Of Science - Architecture

University Of Northern Philippines

Skills

  • Microsoft Excel
  • General Administrative/ Clerical
  • Technical Support
  • Customer Service
  • Communication Skills

Languages

English
Upper Intermediate
B2

Timeline

Customer Service Representative 3

Teletech
01.2025 - 07.2025

Recruitment Coordinator

Foundever
02.2023 - 06.2025

Technical Support Representative

Concentrix
03.2021 - 03.2022

Customer Service Representative

Teleperformance
08.2020 - 02.2021

Bachelor Of Science - Architecture

University Of Northern Philippines
Rexie T. Abad