Rexanne Myka Lunag
Lagawe Ifugao
Summary
Dynamic Office Manager with a proven track record at Acjr Electrical Sales and Engineering Services, excelling in customer service and office administration. Demonstrated expertise in organizational skills and customer relations, significantly enhancing client satisfaction. Skilled in leading teams to achieve operational excellence, with a focus on effective communication and strategic planning.
Overview
3
3
years of professional experience
Work History
Office Manager
Acjr Electrical Sales and Engineering Services
02.2022 - Current
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Education
Bachelor In Business Management - Hotel Resort Restaurant Management
Saint Louis University
Baguio City05.2015
Skills
- Customer service
- Office management
- Organizational skills
- Office administration
- Customer relations
- Clear oral/written communication
- Data entry
- Billing
- Administrative support
- Payroll processing
- Document management
- Payroll and budgeting
- Credit and collections
- Relationship building
- Scheduling
- Inventory control
- Staff management
- Employee supervision
- Operations management
- Human resources
- Staff hiring
- Administrative oversight
- Employee training
- Training and coaching
- Policy implementation
- Team supervision
- Staff training
- Report preparation
- Event coordination
- Business administration
- Travel coordination
Accomplishments
- Developed and instituted employee training and retention initiative which reduced personnel turnover by Number% within Timeframe.
- Recognized by management for Reason for recognition which Outcome statement.
- Planned and coordinated name or description project.
- Investigated, identified and reconciled account discrepancies totaling $Number in company savings.
- Worked directly with senior leadership to develop and administer $number per year department budget.
- Supervised team of Number staff members.
- Documented and resolved Issue which led to Results.
Languages
English
Bilingual or Proficient (C2)
Spanish
Beginner (A1)
Timeline
Office Manager
Acjr Electrical Sales and Engineering Services
02.2022 - Current
Bachelor In Business Management - Hotel Resort Restaurant Management
Saint Louis University
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