Rex Fernandez
Zone 1 Santo Nino Norte Arevalo
Summary
To join an organization where knowledge acquired through experience and training may be applied, shared and enhanced not only for personal growth but also in the fulfillment of the company's goal. To build a career in a stable and progressive company that can provide both personal and professional growth to its people. To actualize my potential and be of the best service to the organization I belong to. To achieve my absolute best as an individual.
Overview
21
21
years of professional experience
Work History
CS Support Lead
My Binding
09.2022 - 06.2024
Appointment Setter
Nadav Locksmith
07.2019 - 06.2022
CSR
iQor, Iloilo
06.2017 - 07.2019
CSR
Telus International
11.2016 - 05.2017
CSR
RR Donnelley
06.2016 - 11.2016
CSR
Teleperformance Philippines,
11.2011 - 02.2016
Enumerator
DSWD Iloilo
06.2006 - 01.2011
- NHTS-PR Special on Demand Project
Service Crew/Staff
Kevin's Toys and Library, LGF SM City
11.2003 - 03.2009
Education
B.S - Computer Science
INTERFACE COMPUTER INSTITUTE
Associates - Hotel and Restaurant Management
STC -MTC Colleges
Skills
- Result-driven, achiever and effective team leader with exceptional interpersonal skills
- Exceptionally motivated, self-starter and creative problem solver that works hard and loves a challenge
- High work ethics; strong family values
- Excel at interfacing with others at all levels to ensure that organizational goals are attained
- Ability to work with others, work quietly and accurately with minimum supervision, to analyze complex and detailed matters
- Excel with highly competitive environment where leadership skills are the keys to success
- Hard working, determined, focus and possess great enthusiasm for learning
- High motivation level and strong orientation in customer service
Additional Information
CHARACTER REFERENCES:
● Jay Rommel Casumbal, TL, Teleperformance MOA, 09178215769
● Glaiza Jan Dalipe, TL, My Binding, 09176358410
● Antoine Mark Otico, TL, iQor Iloilo Business Park, 09988550195
Timeline
CS Support Lead
My Binding
09.2022 - 06.2024
Appointment Setter
Nadav Locksmith
07.2019 - 06.2022
CSR
iQor, Iloilo
06.2017 - 07.2019
CSR
Telus International
11.2016 - 05.2017
CSR
RR Donnelley
06.2016 - 11.2016
CSR
Teleperformance Philippines,
11.2011 - 02.2016
Enumerator
DSWD Iloilo
06.2006 - 01.2011
Service Crew/Staff
Kevin's Toys and Library, LGF SM City
11.2003 - 03.2009
B.S - Computer Science
INTERFACE COMPUTER INSTITUTE
Associates - Hotel and Restaurant Management
STC -MTC Colleges
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