Dynamic Logistics professional with extensive experience at Maersk Global Services Centre, excelling in end-to-end operations and KPI monitoring. Proficient in SAP and shipping document control. I effectively coordinate shipments while fostering strong supplier relationships.
Overview
1
1
Language
1
1
Certification
4
4
years of post-secondary education
11
11
years of professional experience
Work History
LEAD LOGISTICS CUSTOMERS EXPERIENCE AND OPERATION SPECIALISTS
Maersk Global Services Centre
Pasig
06.2021 - Current
Handled end-to-end processes for export and import (sea, truck & air), including forecasting demand, processing bookings with carriers, and cross-checking documents. Monitored milestones and KPIs for successful shipments, managed invoice processing and payment reconciliation, assisted customers with air shipment approval rates, and coordinated with carriers for flight details based on cargo weight and dimensions. Monitored shipments from departure to delivery at the warehouse.
Processed customer service requests for global trade and logistics support, ensuring timely resolution and satisfaction.
Coordinated and ensured accuracy of shipment documentation for Maersk Global Services Centre supply chain operations.
Reviewed shipping records for accuracy across Maersk freight workflows.
LOGISTICS SPECIALIST
Bosch Service Solutions
Taguig
02.2016 - 05.2021
Coordinated logistics operations to ensure timely product delivery, enhancing supply chain efficiency. Handled export shipping operations to Oceania markets and processed orders. Managing shipping documents to ensure absolute accuracy and compliance. Liaise with external parties and coordinate shipments and respective logistics co-factories/customers. Facilitated communication between suppliers and internal teams for seamless operations. Created and processed invoices for client transactions and EDI.
Coordinated inbound and outbound shipments using Bosch Service Solutions logistics workflows.
Monitored delivery schedules and resolved delays with carriers and internal teams.
Processed shipping documents in SAP and maintained accurate transport records.
Education
Bachelor of Science - Hotel and Restaurant Management
LYCEUM OF ALABANG
06.2012 - 04.2016
Skills
Shipment Compliance
Bill of lading management
Air freight handling
Booking coordination
Incoterms
Supply chain orchestration
Logistics Software
CargoWise
GTNexus
SAP experience
Powerbi
SCP and Jira
Proficient in Microsoft Word & Excel
Powerpoint Presentation
Customer Relationship
CargoWise
Certification
DG Certificate IMDG Refresher
Hazardous Materials Certificate
Identification and Classification Online Course
Marking and Labeling Online Course
Packaging Online Course
Documentation Online Course
Limitation and Shipment review online course
Supply Chain Platform Training Curriculum
Languages
English
Upper Intermediate
B2
Timeline
LEAD LOGISTICS CUSTOMERS EXPERIENCE AND OPERATION SPECIALISTS
Maersk Global Services Centre
06.2021 - Current
LOGISTICS SPECIALIST
Bosch Service Solutions
02.2016 - 05.2021
Bachelor of Science - Hotel and Restaurant Management
Materials and Logistics Lead/Lead Receiver at DVA Consulting for Caterpillar Inc.Materials and Logistics Lead/Lead Receiver at DVA Consulting for Caterpillar Inc.