A staff that have professional thinking and good mindset skills
REUVERT ALECKSIS GOMEZ
BUSINESS ADMINISTRATION
Santa Lucia, Province Of Ilocos Sur
Summary
Dynamic leader with proven expertise in operations management and strategic planning, honed at J&T Express Philippines. Excelled in staff evaluation and problem-solving, enhancing team productivity and customer satisfaction. Skilled in fostering strong relationships and achieving significant process improvements. Demonstrates exceptional decision-making and team leadership, driving organizational success.
Overview
8
8
years of professional experience
Work History
Supervisor of Operations
J&T Express Philippines
09.2022 - Current
- Resolved conflicts between employees swiftly and professionally, maintaining a harmonious workplace atmosphere conducive to collaboration.
- Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Managed scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.
Collection Manager
Wheeltek Motor Sales Corporation
06.2019 - 03.2022
- Implemented process improvements that increased team morale while maintaining a high level of professionalism within the department.
- Leveraged advanced data analysis tools to identify trends in payment behavior, enabling informed decision-making for future collections efforts.
- Worked closely with legal counsel to pursue necessary actions against non-compliant debtors, ensuring company interests were protected at all times.
- Negotiated settlements with customers experiencing financial difficulty, preventing potential litigation costs and preserving client relationships.
Accounts Officer
Sacred Heart Savings Cooperative
03.2017 - 01.2019
- Communicated and resolved disputes with clients regarding outstanding invoices, payments and adjustments.
- Updated general ledger of accounts with current, accurate and industry-compliant data to meet all internal and external audit requirements.
- Overhauled process for year-end inventory audits to improve accuracy.
- Developed strong relationships with external partners such as banks and vendors to facilitate smooth transaction processing on behalf of the company.
Education
Bachelor of Science - Business Administration
NORTH LUZON PHILIPPINES STATE COLLEGE
SAN NICOLAS, CANDON CITY, ILOCOS SUR 04.2001 -
Skills
Staff Evaluation
Maintenance Oversight
Budget Planning
Recruitment and hiring
Team Development
Problem-Solving
Team Leadership
Customer Service
Decision-Making
Performance Management
Operations Management
Goal Setting
Strategic Planning
Interests
Timeline
Supervisor of Operations
J&T Express Philippines
09.2022 - Current
Collection Manager
Wheeltek Motor Sales Corporation
06.2019 - 03.2022
Accounts Officer
Sacred Heart Savings Cooperative
03.2017 - 01.2019
Bachelor of Science - Business Administration
NORTH LUZON PHILIPPINES STATE COLLEGE
04.2001 -