Reseh Raquel Obina
Virtual Assistant
Makati City, Metro Manila
Summary
Executive Assistant skilled in delivering exceptional administrative support and office management. Enhanced operational efficiency and drove results through strategic planning and effective communication while managing executive schedules and coordinating travel arrangements. Fostered collaboration among team members and maintained confidentiality in handling sensitive information.
Dedicated customer service representative with strong problem-solving skills. Proficient in critical thinking and active listening, consistently delivering accurate information and efficient issue resolution.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
Alorica
11.2025 - 08.2026
- Assisted customers with inquiries, providing accurate information and resolving issues efficiently.
- Utilized CRM systems to document customer interactions and track issue resolutions.
- Adapted quickly to changes in products and services, ensuring up-to-date knowledge for effective support.
- Collaborated with team members to streamline communication processes, enhancing overall customer satisfaction.
Education
Bachelor of Science - Business Administration And Management
Our Lady Of Triumph
Banadero, Ozamis City 01.2026 - 02.2026
Skills
Client relationship management
Administrative support
Team collaboration
Strong problem solver
Customer service
Active listening
Critical thinking
Customer interaction tracking
Timeline
Bachelor of Science - Business Administration And Management
Our Lady Of Triumph
01.2026 - 02.2026
Customer Service Representative
Alorica
11.2025 - 08.2026