Reschiel Ann Roca Nidea
Applicant
Taguig City
Summary
To make a sound position in a corporate world and work enthusiastically to achieve personal and organizational goals through a continuous learning process, keep myself dynamic, visionary and competitive with the changing scenario of the world.
Overview
11
11
years of professional experience
Work History
Online Business Owner
Marketplace
01.2023 - 03.2026
- Created engaging social media content to increase brand awareness and attract new customers.
- Utilized various e-commerce platforms to broaden audience reach and maximize sales potential for the online business owner resume.
- Optimized product listings with eye-catching images and persuasive descriptions, increasing conversion rates.
- Established strong relationships with suppliers for better pricing and product availability, reducing operational costs.
CSR II.
Telus International Philippines.
12.2021 - 05.2022
- Handled inbound and outbound customer service calls, resolving inquiries efficiently and professionally
- Assisted customers with account concerns, billing issues, and service troubleshooting
- Met and exceeded key performance indicators (KPIs) including call handling time and resolution rate
- Escalated complex issues to appropriate departments when necessary
Factory Worker / Production Operator
Yeonho Electronics MFG Phils INC.
02.2016 - 04.2017
- Assigned in Production Line and Product Assembly
- Performed Quality Checking of Finished Products
- Maintained a clean and safe workspace by adhering to safety protocols and regularly organizing the factory floor.
Cashier
Chowking INC.
07.2015 - 01.2016
- Handled cash, card, and digital payments accurately
- Maintained the Cleanliness and organization of the counter
- Assisted in inventory monitoring and restocking supplies
- Worked as part of a team to meet daily sales target
Education
High School -
Culiat High School
01-2014
Elementary School - undefined
Holy Spirit Elementary School
01-2010
Skills
Effective communication skill
Flexible
Can take instructions and learn quickly
Can work with short deadline and under pressure
Fast learner
Hard working And Responsible
Timeline
Online Business Owner
Marketplace
01.2023 - 03.2026
CSR II.
Telus International Philippines.
12.2021 - 05.2022
Factory Worker / Production Operator
Yeonho Electronics MFG Phils INC.
02.2016 - 04.2017
Cashier
Chowking INC.
07.2015 - 01.2016
Elementary School - undefined
Holy Spirit Elementary School
High School -
Culiat High School
PERSONAL INFORMATION
- AGE: 28
- BIRTHDATE: June.01,1997
- HEIGHT: 5'2
- WEIGHT: 55KG
- CIVIL STATUS: Single
- NATIONALITY: Filipino
- RELIGION: Catholic
- SSS # 34-5361203-9 88
- PAG-IBIG # 121152772952
- PHILHEALTH # 01-027080651-7
- TIN # 474-270-655-000