Renz Sugiyama
Japanese Bilingual
Taguig City
Summary
Detail-focused Data Analyst with knowledge in data warehousing, process validation and business needs analysis. Proven to understand customer requirements and translate into actionable project plans. Dedicated and hard-working with passion for Big Data. Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills.
Overview
3
3
years of professional experience
Work History
Supervisor
Guroubaruconnect Call Center
01.2023 - 08.2024
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
Japanese Bilingual Data Analyst
ExtendOps
11.2021 - 08.2022
- Optimized data collection methods to enhance quality and volume of data captured for analysis.
- Used statistical methods to analyze data and generate useful business reports.
IT Staff
Meisei
- Reduced downtime by troubleshooting and resolving equipment issues promptly.
- Reduced downtime with proactive machine troubleshooting and timely repairs.
IT Staff
Suzuki Kosai
- Enhanced communication between Japanese and non-Japanese speakers by providing accurate translations in real-time conversations.
Education
Bachelor's/College Degree in Science & Technology - Information Technology
Shizuoka University
Hamamatsu City, Shizuoka, JapanSkills
Japanese Language
English Language
Data Analysis
Data Visualization and Presentations
Information Technology
Computer and Microsoft Office Skills
Data Processing
Translation/Interpretation
Computer Troubleshooting
Personal Information
- Date of Birth: 01/06/94
- Nationality: I am a half Japanese half Filipino who went to Japan at the age of 14 and resided there for more than 10 years
Languages
Japanese
Advanced (C1)
English
Advanced (C1)
Timeline
Supervisor
Guroubaruconnect Call Center
01.2023 - 08.2024
Japanese Bilingual Data Analyst
ExtendOps
11.2021 - 08.2022
IT Staff
Meisei
IT Staff
Suzuki Kosai
Bachelor's/College Degree in Science & Technology - Information Technology
Shizuoka University
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