Dynamic Quality Management Specialist with a proven track record at Del Monte Philippines, excelling in quality planning and operational excellence. Expert in implementing corrective actions that enhanced product performance and fostered supplier collaboration. Strong analytical skills complemented by effective communication, driving continuous improvement initiatives and achieving significant cost savings.
• measures the expenses involved in preventing defects, carrying out inspections, and rectifying mistakes during the production process
• measuring quality can help businesses ensure consistent and reliable product and service delivery
• process management
• identify the quality level of a product or service
• provide necessary solutions, including preventing future occurrences
• measures the time taken to complete a process
• measure of how efficient and effective a quality check process
• helps identify the areas where additional testing may be required, leading to improved quality
• Ensure pick and pack operations follow SOP and meet KPIs for their operations including packing accuracy, out of stock levels and volume handled
• Escalate out of stock and other inventory issues in a timely manner to reduce loss of business
• Recommend further process improvements that can be done in the Fulfillment Operations
• Dispatch Operations
• Ensure dispatch and delivery team follows all SOPs for dispatch, returns, collections and cancellations
• Ensure timely and complete returns processing by resolving all variances between expected and actual returns amount
• People Management
• Evaluation of all direct hires
• Impose sanctions / disciplinary action for any violations committed
• Recommends / initiate plan of action to control or reduce attrition rate
• Admin / Reportorial Requirements
• Sales analysis and operations analysis based on business review requirements
• Prepare administrative reports such as but not limited to Billing Statements, Request for Payment, Cash Advances, and Purchase Requests
• Recommends cost-cutting measures to make the hub more profitable
• Oversee entire Outbound & inbound Operation
• Ensures accuracy of product inventories against system records by conducting cycle counts on a periodic
basis following appropriate guidelines released by accounting and audit departments.
• Conducts regular cycle count as per established schedules and guidelines. Evaluates and analysed inventory
variance. Implements preventive counter measures based on the result of inventory variance analysis
• Develops and implements business process initiatives to optimize departmental operations in accordance
with overall business objectives. Provides clear directions and general guidance to the department in the
formulation of basic policies and procedures and ensure that these are translated to action
• Maintains the highest standards of customer service by immediately attending and resolving customer
issues on operations
• Generate SKD203 for import incoming monitoring for client information per BL
• Check email from client/consignee inquiry from time to time (DO issuance, OR
issuance, BL status thru MFT 305 -OBL/TELEX, Client/consignee.)
• Deposit slip for the consignee deposit prior to issue DO @ CLIENT request for SOA for Detention/Demurrage,
• Arrival Notice for import incoming Monitor Taipei approval regarding - Free time demurrage/detention - If consignee deposit is waived @ OR printing check if available from SAP for printing.
• Update OBL status time to time thru MFT 106 for bar code encoding Generate/monitor discharges list (SO creation * Add project code/new BL to SAP prior to SO creation 4pm
• Monitor SO approval, Print Billing thru SAP A/R
• Scan all printed billing invoices, Email Billing invoice to all import consignees
• Working as Warehouse & Logistics Senior-Lead Supervisor (inbound-
outbound)
• Manage incoming packaging materials
• Ensure and sustain inventory control and accuracy Maintain CY management and control
• Ensure the timely movement of containers to and from customers Manage 14 forklift units inside the factory on fleet management
• Manage trucker pool levels for containers and chassis in the community Manage the movement of both empty and loaded containers and chassis to other ports.
• Maintains receiving, warehousing, and distribution operations by initiating, coordinating, and enforcing programs,
• Operational and personnel policies and procedures.
• Maintains the physical condition of the warehouse by planning and implementing new design layouts; inspecting
• Equipment; issuing work orders for repair and requisitions for replacement Ensure and sustain finished goods are loaded in standard procedure Directing, optimizing, and coordinating full order cycle
• Include running a direct-distribution center
• Implement logistics standard procedure
• Hands-on and initiate cost and efficiency in transportation and deliveries Maintain company goals and reputations
• Oversee updated rate for trucking
• Hands-on inventory on fleet management in terms of supplies and maintenance.
• Approved purchase request
• Implement procurement strategy and policies. Hands-on structuring product contracts.
• Experienced in studying sales records and inventory levels
• Provide time to time comparative analysis base on price, quality, and discounts
• Generate stock withdrawal
• Generate sales receipt against stock withdrawal
• Generate inventory report
Quality planning
undefinedKnights Of Columbos
NC Certified Forklift Operations