RENE JR UMADHAY
Surallah
Summary
Enthusiastic individual experienced in stocking shelves for variety of organizations. Offering engaging and pleasant personality combined with background building customer relationships.
Overview
8
8
years of professional experience
Work History
Retail Store Officer
Smart Communication Inc
10.2019 - 12.2024
- Resolved escalated customer complaints promptly with empathy and professionalism, maintaining positive brand reputation.
- Delivers target thru comprehensive digital solutions to customer.
- Balancing the cash register and generating reports for credit and debit sales.
- Experienced Retail Store Officer with a demonstrated history of working in the telecommunication industry.
Store Retail Specialist
Globe Telecom
03.2018 - 09.2019
- Built rapport with clientele through engaging conversations about their needs/preferences which ultimately led to increased loyalty sales.
- Developed strong product knowledge to provide accurate information and expert advice to customers.
- Improved customer satisfaction by providing personalized assistance and product recommendations.
- Collaborated with team members to achieve monthly sales targets and maintain high performance standards.
Ordinary Seaman
Bright Maritime Corp
11.2016 - 08.2017
- Supported vessels maintenance tasks by painting, chipping rust, greasing machinery, and conducting routine inspections to extend the ship''s lifespan.
- Enhanced communication among crew members by providing clear instructions and utilizing effective hand signals during deck operations.
- Contributed to smooth sailing by assisting in the proper loading, securing, and unloading of cargo.
- Demonstrated adaptability by quickly learning new tasks and filling various roles as needed during busy periods or crew shortages.
Education
Bachelor of Science - Marine Transportation
Regency Polytechnic College
Koronadal, Province Of South Cotabato, Philippines03-2013
Skills
- Customer service
- Multitasking and organization
- Friendly and positive
- Team building and leadership
- Customer experience management
- Documentation and reporting
Timeline
Retail Store Officer
Smart Communication Inc
10.2019 - 12.2024
Store Retail Specialist
Globe Telecom
03.2018 - 09.2019
Ordinary Seaman
Bright Maritime Corp
11.2016 - 08.2017
Bachelor of Science - Marine Transportation
Regency Polytechnic College
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