Summary
Overview
Work History
Education
Skills
Timeline
Renato Reginald Jr Flores

Renato Reginald Jr Flores

Credit And Billing Specialist / Customer Service Representative
Paranaque City

Summary

Dynamic Credit and Billing Specialist with a proven track record at Onesuite.com, adept at resolving billing discrepancies and enhancing customer satisfaction. Skilled in invoice processing and problem-solving, I foster strong client relationships while collaborating effectively with teams to optimize cash flow and minimize write-offs.

Knowledgeable about preparing invoices, processing payments and pursuing past-due balances. Well-versed in accurately coding different types of bills for clear recordkeeping and tracking. Team-oriented, dependable and performance-driven.

Successful at efficiently handling client inquiries, billing and administrative tasks. Familiar with contracts and other documents affecting billing processes. Prepares professional, polished statements, and business correspondence.

Professional billing expert with strong expertise in financial analysis, invoicing, and account reconciliation. Proven track record in optimizing billing processes and resolving discrepancies efficiently. Known for collaborative teamwork, adaptability, and achieving organizational goals. Skilled in medical coding, insurance claims, and ERP systems.

Experienced with managing billing cycles and maintaining financial accuracy. Utilizes billing software to streamline processes and resolve discrepancies. Knowledge of financial regulations and compliance ensures accurate and timely billing operations.

Personable and detail-focused professional with strong organizational and analytical skills. Knowledge of billing procedures and accuracy in data entry and financial record-keeping. Committed to delivering precise and timely billing services to enhance operational efficiency.

Developed strong analytical and organizational skills in high-demand billing environment. Proficient in data management and financial record-keeping, ensuring accuracy and efficiency. Transitioning into new field, leveraging these skills to contribute effectively in diverse professional settings.

Overview

6
6
years of professional experience

Work History

Credit and Billing Specialist /Lead Customer Service Representative

Onesuite.com / BackOffice Incorporated
02.2019 - 02.2025
  • Researched and resolved billing discrepancies to enable accurate billing.
  • Worked with multiple departments to check proper billing information.
  • Strengthened client relationships through effective communication regarding billing issues and concerns.
  • Enhanced customer satisfaction with timely and accurate invoice generation.
  • Assisted colleagues in resolving complex billing issues, promoting teamwork and knowledge sharing within the department.
  • Collaborated with the collections team to recover overdue payments from clients, maintaining cash flow and minimizing writeoffs.
  • Identified, researched, and resolved billing variances to maintain system accuracy and currency.
  • Reduced errors in financial records by conducting regular audits of billed accounts.

Education

Bachelor of Science - BS Criminology

Philippine College of Criminology, Manila, Metro Manila, Philippines
04.2001 -

Skills

Invoice processing

Timeline

Credit and Billing Specialist /Lead Customer Service Representative - Onesuite.com / BackOffice Incorporated
02.2019 - 02.2025
Philippine College of Criminology - Bachelor of Science, BS Criminology
04.2001 -
Renato Reginald Jr FloresCredit And Billing Specialist / Customer Service Representative