Rena Mae R. Servano
Senior Business Analyst
Lantawan, San Fernando
Work Preference
Work Type
Part TimeFull TimeLocation Preference
RemoteImportant To Me
Healthcare benefitsCareer advancementWork from home optionSummary
Dynamic Senior Business Analyst with 9 years driving successful business processes for Manufacturing and Retail companies. Dedicated to maximizing impact of key performance metrics to enhance and expand business operations. Known for leveraging both macro and micro-scale analyses to generate holistic images of ongoing business operations for immediate actionability.
Overview
10
10
years of professional experience
3
3
Certifications
3
3
Languages
Work History
Senior Business Analyst
Prince Retail Group of Companies
01.2024 - Current
- Lead enterprise-level digital projects across multiple systems, partnering with executives, developers, and operations teams.
- Systems & Projects Portfolio:
- Enhancement of Booking Interface – Vendorlink/Manthan | Deployed 2023
- - Direct Store Delivery Automation – JDA | Deployed 2024
- - Caravan Inventory Application – PERA Portal Internal System | Deployed 2023
- - In-house Bundling from Warehouse to Store – JDA | Pilot Run 2025
- - Fixed Asset Transaction Automation – Oracle Netsuite | Pilot Run (Interim) 2024
- - Partial Purchase Order Receiving – JDA, PRICS/WMS | For Development 2025
- - Partial Transfer Shipping & Receiving – JDA, PRICS/WMS, Relex, Vendolink | For Development 2025
- Designed and implemented Power BI dashboards to monitor vendor availability, transaction TAT, and project KPIs.
- Facilitated Agile ceremonies (daily stand-ups, sprint planning, retrospectives) and authored user stories and acceptance criteria.
- Mentored junior analysts and ensured alignment of IT solutions with business strategy.
Business Analyst
Prince Retail Group of Companies
01.2023 - 01.2024
- Gathered and documented user requirements, created process flows, and conducted UAT for multiple retail system enhancements.
- Delivered process improvement strategies that cut operational costs and improved productivity.
- End-to-End Receiving of Trade Items Process
- End to End Fixed Asset Life Cycle
Lean System Analyst – Lead
Feeder Apparel Corporation
01.2016 - 01.2023
- Directed system-driven continuous-improvement initiatives across manufacturing operations.
- Partnered with the Taiwan IT team to design and implement real-time dashboards and digital tools using Power BI.
- Improved production capacity, reduced downtime, and enhanced overall efficiency through lean methods and system enhancements.
Education
Bachelor of Science - Industrial Engineering
01.2016
Skills
Agile methodology
Certification
Fundamentals of Predictive Project Management – Credly, Issued August 2025 Verified Digital Credential: https://www.credly.com/
References
Mary June, Gerona, Department Manager, 09566494259
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments
- Process Improvement - Achieved revenue objective by implementing cost-cutting measures.
Languages
English
Intermediate (B1)
Timeline
Fundamentals of Predictive Project Management – Credly, Issued August 2025 Verified Digital Credential: https://www.credly.com/
08-2025
Senior Business Analyst - Prince Retail Group of Companies
01.2024 - Current
POLC TrainingWAVE Training
11-2023
Business Analyst - Prince Retail Group of Companies
01.2023 - 01.2024
Six Sigma Workshop (Passer)
07-2021
Lean System Analyst – Lead - Feeder Apparel Corporation
01.2016 - 01.2023
Cebu Technological University - Bachelor of Science, Industrial Engineering