Summary
Overview
Work History
Education
Skills
Personal Information
Work Availability
Certification
Accomplishments
Timeline
SoftwareEngineer
Renalyn Ballesteros

Renalyn Ballesteros

Binangonan

Summary

Service-oriented telemarketer with a strong passion for delivering exceptional customer service. Highly friendly, personable, and consistently professional even in high-pressure situations. Recognized for excelling in fast-paced and demanding work environments.

Overview

22
22
years of professional experience

Work History

Cold Caller

Capstone Holdings, Inc.
10.2024 - Current

Cold Caller and Appointment Setter

Abstract Marketing Group Inc.
07.2024 - 09.2024

Cold Caller

Broadway Properties Capital Group, Inc.
02.2024 - 06.2024

Cashier

Puregold Price Club, Inc.
08.2011 - 04.2012

Material Inventory Controller

Sterling Paper Products Enterprises, Inc.
09.2010 - 03.2011

Office Staff Assistant / Encoder

White Angel Academy
06.2005 - 03.2006

Computer Attendant / Cashier

Just Internet Café
02.2004 - 04.2005

Service Crew / Cashier

Burger Machine Enterprises, Inc.
11.2003 - 05.2004

Service Crew / Cashier

Burger Machine Enterprises, Inc.
04.2003 - 09.2003

Education

Bachelor of Science - ACCOUNTANCY

City of Malabon University
Malabon, Metro Manila, Philippines
09.2005

Skills

  • Customer Service
  • Sales Transactions
  • Cash Handling
  • Organizational Skills
  • Greeting Customers
  • Creating Positive Customer Experience
  • CRM navigation
  • Patience and persistence
  • Attention to detail
  • Inbound and outbound calls
  • Outbound calling
  • Appointment scheduling
  • Product and service sales

Personal Information

  • Age: 39
  • Place of Birth: Calbayog, Western Samar
  • Height: 5'0"
  • Weight: 75 Kg
  • Father's Name: Roberto Asna Labonite
  • Mother's Name: Cristita Biñar Volfango-Labonite
  • Spouse's Name: Roel Cadalen Ballesteros
  • Emergency Contact: Roel Cadalen Ballesteros,
  • Contact number: 09424556619
  • Date of Birth: 08/12/85
  • Gender: Female
  • Nationality: Filipino
  • Marital Status: Married
  • Religion: Iglesia NI Cristo

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Certification

  • Its important to note that while these certifications can provide a competitive edge and enhance skill sets relevant to telemarketing, they are not typically mandatory for employment in this field. Employers may value practical experience, excellent communication skills, product knowledge, and sales acumen more highly than formal credentials for telemarketing positions.
  • For the occupation of telemarketers, there are not as many formal professional certifications or credentials directly associated with the role in comparison to other professions that require specific licenses, advanced degrees, or certifications. Telemarketing often values practical skills and experience over formal certifications. However, below are some credentials that might be beneficial for individuals looking to enhance their employability in roles related to customer service, sales, and communication which telemarketers would find useful, .

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Resolved product issue through consumer testing.

Timeline

Cold Caller

Capstone Holdings, Inc.
10.2024 - Current

Cold Caller and Appointment Setter

Abstract Marketing Group Inc.
07.2024 - 09.2024

Cold Caller

Broadway Properties Capital Group, Inc.
02.2024 - 06.2024

Cashier

Puregold Price Club, Inc.
08.2011 - 04.2012

Material Inventory Controller

Sterling Paper Products Enterprises, Inc.
09.2010 - 03.2011

Office Staff Assistant / Encoder

White Angel Academy
06.2005 - 03.2006

Computer Attendant / Cashier

Just Internet Café
02.2004 - 04.2005

Service Crew / Cashier

Burger Machine Enterprises, Inc.
11.2003 - 05.2004

Service Crew / Cashier

Burger Machine Enterprises, Inc.
04.2003 - 09.2003

Bachelor of Science - ACCOUNTANCY

City of Malabon University
Renalyn Ballesteros